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zero200196
11-07-2005, 02:09 AM
RICOH CD-RW MP7320A
K heres my problem i cant install anything but i can still read the cds.
Keep getting the error message:

[autoplay.exe]-this file varies (install.exe) and other stuff

"This application has failed to start because KERNEL36.dll was not found. Re-installing the application may fix this problem."

Ive tried copying the cd to a folder and running the install.exe from the folder and install from cd but that still doesnt work.
Its mainly me trying to install warcraft III. But its the same with other cds so i know its not warcraft.

Ive tried reinstall the drivers/ any ideas wuld b helpful. My main query is *** is KERNEL36.DLL
im on XP

zero200196
11-07-2005, 04:17 AM
unsure if its a hardware problem or not cos i can listen 2 audio cds

memphis
11-07-2005, 04:27 AM
Is xp up to date with patchs etc....

www.download.com may have programes to help you which are free. :thumbs:

Do a Google search on that kernel 36 dill error that should help.

:2cents:

Agent_24
11-07-2005, 02:27 PM
your CD-ROM drive is fine.

But KERNEL36.dll???? that sounds dodgy....

There should be a kernel32.dll file in your 'C:\windows\system32' folder, but as for kernel36? never heard of it.

maybe this has something to do with a virus?

http://discussions.virtualdr.com/archive/index.php/t-94043.html

zero200196
11-07-2005, 03:41 PM
yea man i saw that thread
didnt help me though as that was for win ME
ive run several virus + spyware scans
doesnt seem to work :/ that was leading me 2 my hardware problem theory
only 2 search results came up with kernel36.dll

zero200196
12-07-2005, 01:21 AM
almost had it... came 2 the end of the install and critical erroe :/

drcspy
12-07-2005, 07:22 AM
you sure its not kernel386.dll ?

drcspy
12-07-2005, 07:23 AM
also have your xp cd handy then clik startbutton/run and type in sfc /scannow then hit enter.......

zero200196
17-07-2005, 06:02 PM
okay i tried sfc /scannow
problem is still there any other suggestions?
i dont think KERNEL36.dll is a real file