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chrisfoster
11-05-2005, 07:09 PM
Hi,

I have just upgraded my Windows 2000 PC from service pack 2 to service pack 4. Since I have done this I have found that my computer has been crashing quite a lot, compared with not at all.

It does not display a blue screen, but the screen goes all funny like changing the screen resolution not successfully. It gives the windows default blue background with nothing else on screen, then it reboots.

It seems to be random as it happens before and after the login screen, when sitting idle.

I have looked in the event log and it gives the following information:

The computer has rebooted from a bugcheck.
The bugcheck was: 0x00000050 (0xa8c07a04, 0x00000000, 0x804a7478, 0x00000000).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini051105-01.dmp.

The computer has rebooted from a bugcheck.
The bugcheck was: 0x000000d1 (0x2d726578, 0x00000002, 0x00000001, 0xbfece82b).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini051005-02.dmp.

The computer has rebooted from a bugcheck.
The bugcheck was: 0x0000000a (0x00000004, 0x00000002, 0x00000000, 0x8042f397).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini051005-01.dmp.

The computer has rebooted from a bugcheck.
The bugcheck was: 0x0000000a (0x735a3058, 0x00000002, 0x00000000, 0x8042d270).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini050905-01.dmp.

The computer has rebooted from a bugcheck.
The bugcheck was: 0x00000024 (0x0019025e, 0xbac39468, 0xbac390c0, 0x80420535).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini050705-02.dmp.

The computer has rebooted from a bugcheck.
The bugcheck was: 0x0000000a (0xc03b0910, 0x00000002, 0x00000000, 0x8044aef0).
Microsoft Windows 2000 [v15.2195].
A dump was saved in: C:\WINNT\Minidump\Mini050705-01.dmp.

I have not seen this kind of thing happen before, especially where I have upgraded lots of PC's to SP4 without any issues.

Does anyone have any ideas?

Thanks,
Chris.

Speedy Gonzales
11-05-2005, 07:26 PM
I've posted this in a Win 2000 Newsgroup. I'll let u know what they say.

Myth
11-05-2005, 08:00 PM
My suggestion would be uninstall and reinstall your graphics drivers.
Also check with device manager and see if any devices are giving yellow warnings.
Sounds like a driver issue to me

Speedy Gonzales
11-05-2005, 08:09 PM
Got one reply - below

You have quite a few 0x0000000a errors which will probably be because of
an out of date driver on your system.

Go through all the devices and update the drivers, if your system is
using the VIA chipset ensure you get the latest 4in1 driver set.

Steve Parry BA (Hons) MCP MVP

chrisfoster
11-05-2005, 11:37 PM
Why would this be a driver issue come to light now after applying SP4?
There are no issues in device manager as I see it.

As I said before that my computer has been rock solid with no crashes at all until SP4 was put on.

It seems to be only in the start up type of period. Once I got through upto a couple of reboots, it is fine for the rest of the time. I think I will leave my computer on overnight and see what happens.

Chris.

Murray P
12-05-2005, 12:34 AM
Hi Chris. I take it your not getting a BSOD with the extra information that may give on the error. I am guessing these are "Stop" errors so info on where it is occurring will help diagnose it.

To ensure you get a BSOD, go to Control Panel > System > Advanced tab > Start up and Recovery button > untick Automatically restart on errors. Next time, when you get a blue screen, note down the error message(s) exactly.

The errors you are getting could be drivers (any), USB (do you have a USB drive of any description) or RAM. One thing about doing a big installation, as SP4 is, is it will stress your system and particularly your RAM, could have been the final straw.

John Grieve
12-05-2005, 12:26 PM
I have had this same problem a couple of times recently with PCs I have built. Bth times it was solved with upgraded graphics drivers.