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tylden
07-04-2005, 07:45 AM
When I try to open files in Word I often get a message in screen lower left "requesting virus search". Word is then totally locked, though I can continue using other programmes, and I can't even shut down the box except by manually switching off. This doesn't happen every time, but it can take place with files I have created myself used frequentlyas well as files I try to open from the net.

I'm on XP Pro, Word 2000 and I've got Norton AV, History Kill, and Zone Alarm.

Any ideas, please.

pctek
07-04-2005, 07:50 AM
Its Nortons causing it.

johnboy
07-04-2005, 08:26 AM
Look here.

http://www.experts-exchange.com/Applications/Q_20711964.html
hth

FoxyMX
07-04-2005, 08:33 AM
Try disabling the Norton Antivirus Office plug in as detailed here (http://support.microsoft.com/default.aspx?scid=kb;EN-US;329820).

Agent_24
07-04-2005, 11:49 AM
I have office 2000, and NAV 2002 pro - and I can't enable that option, maybe its a good thing.... :)