View Full Version : ACPI and MRxSmb

06-03-2005, 12:25 PM
i am having major probs with my computer, it will run for about 1/2 an hour, and then it gets really slow, and wont save files on network shares. I have had a look in my eventlog and found that ACPI has a red X by it, and that MRxSmb has a yellow triangle.
I had a look at the link that the event view gives you, and it says look for a bios update.....but i have no idea what model my computer is, all i no is that its a compaq.
Can anyone help me here becuase its really anoying rebooting every 1/2 hour.

I use WinXP sp2 btw


Speedy Gonzales
06-03-2005, 12:29 PM
Have a look at the back of the case (is this a compaq desktop)?

It might have the model # on a sticker. Or are there any stickers on the front?? With a model # on it??

Or, highlight My Computer on the desktop / right mouse / properties. Does it give u a model # under the General tab??

06-03-2005, 12:48 PM
Had a look on the back, nothing, theres nothing on the front, all it says is Compaq Deskpro, and in my computer it just says
Intell Pentium 3
497mhz, 192mb Ram

I have installed XP myself, so it doesnt have any of the compaq stuff on it.


Speedy Gonzales
06-03-2005, 01:01 PM
I would go to http://www.hp.com

And type in Compaq Deskpro under search.

You may have to go thru the entries that come up until you find out which one looks like yours. Before you get a BIOS update.

06-03-2005, 03:58 PM
Ive done that, i know that my computers a EP/SB, but i dont know what model it is under there (http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=en_US&taskId=135&prodSeriesId=96270&prodTypeId=12454)
and just having a quick look through them, none of them seem to have any updates..........


Speedy Gonzales
06-03-2005, 04:03 PM
Can u take a photo of this case?? There's nothing we can do, coz we dont what the model is either.

Try this site, and see if it can show u what model u have


Download and run the Home version

06-03-2005, 05:35 PM
Ran that program, and this is what it said

CPU Type Intel Pentium III, 500 MHz (5 x 100)
Motherboard Name Compaq Deskpro EP/SB Series
Motherboard Chipset Intel 82440BX/ZX
System Memory 192 MB (SDRAM)
BIOS Type Compaq (02/10/99)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

[ BIOS ]

BIOS Properties:
Vendor Compaq
Version 686T2
Release Date 02/10/99
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, USB

[ System ]

System Properties:
Manufacturer Compaq
Product Deskpro EP/SB Series
Serial Number H006CJN80027
Universal Unique ID B856BE0B-1FE3D411-92098E01-6CEE4C98
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Compaq
Product 041Ch
Serial Number H006CJN80027

[ Chassis ]

Chassis Properties:
Manufacturer Compaq
Serial Number H006CJN80027

[ Memory Controller ]

Memory Controller Properties:
Error Detection Method 64-bit ECC
Error Correction Single-bit
Supported Memory Interleave 4-Way
Current Memory Interleave 4-Way
Supported Memory Speeds 70ns, 60ns, 50ns
Supported Memory Types ECC, DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 256 MB
Memory Slots 3

[ Processors / Processor #1 ]

Processor Properties:
Manufacturer Intel
External Clock 100 MHz
Maximum Clock 600 MHz
Current Clock 500 MHz
Type Central Processor
Voltage 2.8 V
Status Enabled
Upgrade Slot 1
Socket Designation Slot 1

[ Caches / Internal L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Through
Associativity 4-way Set-Associative
Maximum Size 32 KB
Installed Size 32 KB
Supported SRAM Type Burst
Current SRAM Type Burst
Socket Designation Internal L1 Cache

[ Caches / Cache L2 ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Through
Associativity 4-way Set-Associative
Maximum Size 4096 KB
Installed Size 512 KB
Supported SRAM Type Burst
Current SRAM Type Burst
Error Correction Single-bit ECC
Socket Designation Cache L2



Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Compaq Deskpro EP/SB Series

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Memory Bus Properties:
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Motherboard Manufacturer:
Company Name Hewlett-Packard Company
Product Information http://www.compaq.com
BIOS Download http://support.hp.com


[ North Bridge: Intel 82443BX/ZX ]

North Bridge Properties:
North Bridge Intel 82443BX/ZX
Revision / Stepping 03 / C1
Package Type 492 Pin BGA
Package Size 3.5 cm x 3.5 cm
Core Voltage 3.3 V
In-Order Queue Depth 4

Memory Timings:
CAS Latency (CL) 3T
RAS To CAS Delay (tRCD) 2T
RAS Precharge (tRP) 2T
[ South Bridge: Intel 82371EB PIIX4E ]

South Bridge Properties:
South Bridge Intel 82371EB PIIX4E
Revision / Stepping 02 / A0
Package Type 324 Pin mBGA
Package Size 2.7 cm x 2.7 cm
Core Voltage 3.3 V
BIOS Properties:
BIOS Type Compaq
Compaq BIOS Ownership Tag Unknown
Compaq BIOS UUID Unknown
System BIOS Date 02/10/99
Video BIOS Date 04/28/98

BIOS Manufacturer:
Company Name Hewlett-Packard Company
Product Information http://www.compaq.com/showroom
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40

Problems & Suggestions:
Suggestion Are you looking for a BIOS Upgrade? Contact eSupport Today!
Suggestion System BIOS is more than 2 years old. Update it if necessary.
Suggestion Video BIOS is more than 2 years old. Update it if necessary.

Sorry about the amount on info, but theres everything that i came up with about my computer

Speedy Gonzales
06-03-2005, 05:58 PM

Well it doesnt help if u have 9 models to choose from with that name. Umm, that link for the BIOS, I wouldnt go there. U shouldnt have to ring anyone for a BIOS update!

Are u in NZ or somewhere else?? If in NZ I would either ring them, or go to http://www.hp and send an email.

And find out out how to find out which PC number yours is.

Your PC MUST have a PC # as shown on here


06-03-2005, 06:22 PM
I cant find the model anywhere. Ill put a photo up soon, but all the EP/SB models look basicli the same.


06-03-2005, 06:25 PM
I ran that BIOS Agent program, and heres what it said

Program: eSupport.com BIOS Agent Version 3.42
BIOS Date: 02/10/99
BIOS ID: Compaq Deskpro EP/SB Series BIOS Version: 686T2
OEM Sign-On: None
Chipset: Intel 440BX/ZX rev 3
Superio: NSC 309 rev 37 found at port 15Ch
CPU: Pentium III 500 Mhz MAX: 600 Mhz
BIOS ROM In Socket: No
BIOS ROM Size: 256K
Memory Installed: 192 MB
Memory Maximum: 384 MB
Memory Slot 01: 0 MB
Memory Slot 02: 64 MB
Memory Slot 03: 128 MB
Memory Slot 04: 0 MB

Speedy Gonzales
06-03-2005, 06:52 PM
Wonder if this is what u want then??


Or this which is a 2001 update


Its the same as the BIOS version u posted

BIOS ID: Compaq Deskpro EP/SB Series BIOS Version: 686T2

It looks like its a later update than the one u have now.

06-03-2005, 08:47 PM
You sure those links are right? i just got time out's


Speedy Gonzales
06-03-2005, 09:03 PM
Theyre working now. Must have had a hiccup somewhere!

Try again. I just got to both without probs.

Speedy Gonzales
06-03-2005, 09:12 PM
If you cant get there, I just managed to get both. Let me know. PM me with your email, and I'll send them to an email address.

Theyre only 625k and 475k, so not that big.

06-03-2005, 09:56 PM
Cant get to that site, dno whats wrong.
The problem seems to have gone away since i plugged in my secondary monitor, so mabye that was the problem, i dno, but i'll tell you if i have problems again



Speedy Gonzales
06-03-2005, 10:02 PM
It is going Dan. BUT intermittently. I think there's a fault or something.

Or someone maybe attacking or trying to hack it or something.

Because it does come up then times out, every few mins.

If u need the updates anyway, let me know I downloaded both.