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Jerry_
27-01-2005, 11:28 PM
(this is a repost of the same problem)

Problem: MS Activesync v3.8 (latest version) fail to install
Machine + OS: XP SP2 on IBM T40 Laptop (on a admin mode)
Device: iPaq rx3400
Program running at the background: since i have ran setup on a cold boot - only pre-run applications are running, they include: Symantec Antivirus Corp, Zonealarm, google desktop sevice
PS: ms antispy startup service is disable

Notes: 'fresh' install - because i just brought the device, I haven't plug the device into the computer yet nor i haven't install previous version of activesync

Solution:
1) waited for setup to finish but it freeze and wouldn't load
2) delete 0 byte inf files in C:/windows/inf
3) located the temp setup files and try to run setup.exe as standalone but again it wouldn't load
4) start the computer in 'safe mode with networking', located setup.exe via temp folder - the setup runs but freezes during 92% and wouldn't continue

thanks

johnboy
28-01-2005, 10:19 AM
Have you had a lok thru there forums.??
http://forums1.itrc.hp.com/service/forums/bizsupport/categoryhome.do?categoryId=273&admit=716493758+1106863928234+28353475
hth

Jerry_
28-01-2005, 03:02 PM
Thanks for the link, since the site doesn't have a search function, i posted my question up there, thanks