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jonw
21-01-2005, 03:11 PM
Recently lost ability to view help pages in some applications e.g. Word , Excel etc. Help page opens with left hand pane showing contents and right hand pane has message" ACTION CANCELLED! Internet explorer unable to link ..... " etc. etc. and can't open any items from contents list. Has this got anything to do with Service pack 2 or firewall?
Jonw :help:

johnboy
21-01-2005, 03:19 PM
Have a look in your program files for C:\Program Files\Microsoft Office and go to this folder C:\Program Files\Microsoft Office\Office\1033 and see if you have all the help files in there.

You may have to reinstall them.
hth

jonw
24-01-2005, 09:57 AM
Hi . Files in Office\1033 are there but system can't read the .CHM files (compiled HTMLhelp docs) I will check out security settings? Something weird goin on.
Regards

johnboy
24-01-2005, 10:29 AM
The first thing you should do is with any office app open click help and then detect and repair.
It will ask for your office disks .
Then you can narrow down where the problem is.
hth