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View Full Version : AVG (v.7) wont connect ISP



WillieD
04-01-2005, 06:52 AM
When I entered the new version of AVG (7.2 ) I get an error message 'cannot conect to mail server'
How can I correct that? WillieD

Safari
04-01-2005, 08:19 AM
If you have Zone Alarm this can cause problems with AVG.
First make sure the Firewall settings in Zone Alarm are not set too high, set to medium.
Make sure Zone Alarm Programs is allowing AVG access
Zone Alarm E-Mail Protection - Turn off Basic mailSafe

If after the above you still have mail problems go to this link and work through the AVG Wizard for setting up email scanner

http://www.grisoft.cz/us/us_ts_wizard.php

Peter H
04-01-2005, 08:34 AM
Don't install the Email options - causes too many hassles.
Bye

WillieD
04-01-2005, 11:04 AM
If you have Zone Alarm this can cause problems with AVG.
First make sure the Firewall settings in Zone Alarm are not set too high, set to medium.
Make sure Zone Alarm Programs is allowing AVG access
Zone Alarm E-Mail Protection - Turn off Basic mailSafe

If after the above you still have mail problems go to this link and work through the AVG Wizard for setting up email scanner

http://www.grisoft.cz/us/us_ts_wizard.php


Changing the settings on Zone Alarm to Medium did the trick Thanks WillieD