View Full Version : Modem Problem

23-11-2004, 06:15 AM
My modem disconnects after 20 minutes idle time. It is set to never disconnect. It is also set to check e-mail every 1 minute,whuch it is not doing.
Looking through MS info I see it says modem idle time is 20 minutes.
So it is not taking any notice of my never disconnect setting. WHY?

23-11-2004, 07:11 AM
On my XP Pro system, there are 2 places where the "disconnect after 20 min" setting is.
in Internet Options, select the connections tab. Go into your ISP settings. Down the bottom by the user name and password, both the Properties & Advanced buttons have the setting.
Have you tried activating the auto disconnect, then deactivating it again?

23-11-2004, 07:20 AM
It may also be your ISP dropping you too. If there is no traffic for a certain time, then they consider the connection lost and will drop the connection.

To get around this, small programs like this (http://www.handyarchive.com/Internet/Dial-up-Connection/8475-Stay-Live-2000.html) were made to create some traffic in the quite periods.

23-11-2004, 07:41 AM
I did say it is set to never disconnect. And running a little program to keep it active only does the same thing as checking for new mail every minute.

23-11-2004, 08:32 AM
Then maybe it is your ISP disconnecting you, ring them and ask about it.