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arnie
13-10-2004, 03:58 PM
Our computers have just downloaded and installed up update today. No problems with my desktop but my Bus. partners Sony laptop is saying it is installing and will shut down by itself. This has been hours like this. I cannot get back or forward from the shut down screen.

I suspect she may have shut down the dialup just before all info was received.

Should I just switch it off and turn it on again or is there any other way of fixing this.

Regards Arnie

Graham L
13-10-2004, 04:12 PM
If it's locked up and terminally confused, just turn it off then on again. :D

I have an idea that it will recover and download only parts it hasn't got, rather than reload the whole catastrophe.

Peter H
13-10-2004, 04:12 PM
Get the Update on CD. MS will supply, or countless Magazines - then try.
Bye

godfather
13-10-2004, 04:24 PM
One here did this today as well.

Forced a power down and retarted it, it seemed to have cached all the files it downloaded as it installed them in a couple of minutes even though they were about 7 MB

On a laptop you may need to take out the battery or find the reset switch hole at the back/underneath or the side.

arnie
13-10-2004, 04:25 PM
Thanks guys, Pete, we already have SP2 installed this was an update re security that came in today.

I will just switch off and see what happens on a reboot

Arnie

godfather
13-10-2004, 04:26 PM
I think we are assuming they are updates since SP2.
They came available today.

Therefore will not be on a magazine.

zqwerty
13-10-2004, 04:34 PM
There are updates for Win 2K SP1 today as well.

arnie
13-10-2004, 04:46 PM
Restarted the laptop, it then installed the 3 updates and all seems well????

Once again thanks to you all.

Peter H
13-10-2004, 05:01 PM
Eek - should have read more closely.
Bye

robsonde
13-10-2004, 07:42 PM
I jst got a phone call from my mum, sounds like she has had exactly the same problem today.

i installed SP2 about 6 weeks ago, turned on automatic updates for her, today she gets a message at shutdown about wanting to install updates. system hung for 5 hours.

drb1
13-10-2004, 10:02 PM
> There are updates for Win 2K SP1 today as well.

zqwerty,

Is no 2k up to sp4?

D.

zqwerty
13-10-2004, 10:11 PM
Sp1 for IE on Win2K. Yes I have SP4 on my comp for ages.