View Full Version : SP2 and windows update

21-09-2004, 03:30 PM
i am trying to install SP2 on a computer and when installing it says intilation did not compleat then yuo click ok and it quits. the computer i am trying to install it on has not been able to receve updates from windows update for a few mounths ( they say instelation did not compleate to) i have run spybot it found nothing AVG found nothing ether , adaware found nothing on smart scan but froze on a full scan. the computer is runing windows xp hame edetin SP1

21-09-2004, 03:44 PM
1. Is it a legal & activated copy of XP

2. Do you have any services turned off, as SP2 won't install if some services aren't running

21-09-2004, 03:48 PM
it is legal and activated
what services

21-09-2004, 04:43 PM
Off the top of my head, it sounds as if there was an update which didn't install properly.

I would uninstall all updates via the control panel, and reinstall them through the Windowsupdate site.


22-09-2004, 10:15 AM
The following 2 services must be set as below for SP2 to install

Automatic Updates - Automatic
Background Intelligent Transfer Service - Manual or Automatic

Many of the XP tweaking programs around will disable these if you have one installed. Sorry I took so long to get back

23-09-2004, 02:17 PM
I rung microsoft and after two days on the phone to them they told me to refress my os
my sound card no longer works
sinse windows update dont work no driver from there
and i cant find the driver any were else my sound card is a
Avance AC97 Audio
on a L4s5mg/651+ mother bord
and pccompany died so i have no warenty

thanks microsoft for all your help

23-09-2004, 02:42 PM
Try and find out what brand the motherboard is and get the drivers from the manufacturere's site.

What do u mean refresh my OS? reinstall?

23-09-2004, 02:46 PM
Just looking at that model number(and the fact its from Pc Company) i would say its an ECS board,drivers are freely available.