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c_sinclair
28-08-2004, 09:45 PM
I was signing a friend up to Trustpower but when i clicked submit..I got this error...and i had reformatted my computer yesterday, so before i go complaining to trustpower i wana know if the error is my end or trustpower....




Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Data.SqlClient.SqlException: Procedure 'usp_SelfService_InsertRegistration' expects parameter '@AccountNames', which was not supplied.
at System.Data.SqlClient.SqlCommand.ExecuteReader(Com mandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream)
at System.Data.SqlClient.SqlCommand.ExecuteReader(Com mandBehavior behavior)
at System.Data.SqlClient.SqlCommand.System.Data.IDbCo mmand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillFromCommand(O bject data, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
at SelfService.SelfService.InsertRegistration(String IsTrustPowerCustomer, String ConsumerNo, String IsResidentialProperty, String IsBusiness, String BusinessStructureType, String AccountNames, String DateOfBirth, String TradingAsName, String ContactNames, String ContactPhoneNumbers, String InstallAddress_StreetNumber, String InstallAddress_FlatNumber, String InstallAddress_StreetName, String InstallAddress_Suburb, String InstallAddress_TownCity, String PostalAddr_StreetNumber, String PostalAddr_FlatNumber, String PostalAddr_StreetName, String PostalAddr_Suburb, String PostalAddr_TownCity, DateTime DateMoveIn, String PhoneWork, String PhoneHome, String PhoneFax, String PhoneMobile, String EmailBills, String EmailAddress, String PropertyOwner, String LandLordName, String LandLordNumber, String MeterLocationCode, String MeterHasKey, String MeterHasDog, String MeterAccessRequirements, String SendTermsAndConditions, String AllowMarketingSpecials, String AllowTelemarketerCalls, String HouseHasCriticalMedicalEquip, String PaymentOption, String CampaignCode, Decimal BondChargeAmount, String ANZSICode) in \\tmtestserver\c$\Inetpub\WebServices\SelfService\ SelfService.asmx.vb:line 616
--- End of inner exception stack trace ---]
System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1496
System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object[] parameters) +218
TrustPowerWebSite.wsSelfService.SelfService.Insert Registration(String IsTrustPowerCustomer, String ConsumerNo, String IsResidentialProperty, String IsBusiness, String BusinessStructureType, String AccountNames, String DateOfBirth, String TradingAsName, String ContactNames, String ContactPhoneNumbers, String InstallAddress_StreetNumber, String InstallAddress_FlatNumber, String InstallAddress_StreetName, String InstallAddress_Suburb, String InstallAddress_TownCity, String PostalAddr_StreetNumber, String PostalAddr_FlatNumber, String PostalAddr_StreetName, String PostalAddr_Suburb, String PostalAddr_TownCity, DateTime DateMoveIn, String PhoneWork, String PhoneHome, String PhoneFax, String PhoneMobile, String EmailBills, String EmailAddress, String PropertyOwner, String LandLordName, String LandLordNumber, String MeterLocationCode, String MeterHasKey, String MeterHasDog, String MeterAccessRequirements, String SendTermsAndConditions, String AllowMarketingSpecials, String AllowTelemarketerCalls, String HouseHasCriticalMedicalEquip, String PaymentOption, String CampaignCode, Decimal BondChargeAmount, String ANZSICode)
TrustPowerWebSite.wucNewRegistration.cmdSubmit_Cli ck(Object sender, EventArgs e)
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +108
System.Web.UI.WebControls.Button.System.Web.UI.IPo stBackEventHandler.RaisePostBackEvent(String eventArgument) +57
System.Web.UI.Page.RaisePostBackEvent(IPostBackEve ntHandler sourceControl, String eventArgument) +18
System.Web.UI.Page.RaisePostBackEvent(NameValueCol lection postData) +33
System.Web.UI.Page.ProcessRequestMain() +1277

Growly
28-08-2004, 09:52 PM
Ah - was that in the browser or a separate window?

c_sinclair
28-08-2004, 09:54 PM
i clicked submit then page reloaded with that error message...no other windows came up or anything

c_sinclair
28-08-2004, 09:55 PM
b4 anyone askes...

am using winxp home with sp1...
IE 6.0

Growly
28-08-2004, 09:55 PM
Sounds like a server-side error, which means it has nothing to do with your computer (unless you have a naught naughty browser).

I suggest trying again, and using a different computer or internet connection.

c_sinclair
28-08-2004, 09:58 PM
ok..am going to a internet cafe 2morrow so will try it there...

am glad it isnt my computer... :)

stu120404
28-08-2004, 10:07 PM
> Sounds like a server-side error

like the old Press F1 errors :D

c_sinclair
29-08-2004, 10:48 AM
I got up this morning...there was a email for me from trustpower...
they did get the registration....regardless the error...but it was submitted with no Name or date of birth so I had to reply with those details....

So problem sorted :D