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tbacon_nz
10-08-2004, 10:36 AM
We have two PCs , both running WinXP Home. On one, when I shut down, the PC automatically powers off. On the other, I get the "It is now safe to turn off..." screen. I'd like them both to behave the same way, but I can't find the setting that controls this.

Any ideas?

Tony Bacon

johnboy
10-08-2004, 10:41 AM
Have a look at this page
It is Now Safe to Turn Off Your Computer" error message when you try to shut down your computer
Here (http://support.microsoft.com/?kbid=810903)
hth

tbacon_nz
10-08-2004, 12:48 PM
hmmm... interesting.

Thanks for the info Johnboy - it didn't occur to me to check the KB,- I usually find that unless you already know the answer, it is impossible to properly phrase the question!

It turns out the PC is not ACPI compliant, so I went through the work-around, and now I don't get the message, but the PC reboots instead of powering off!

This is not a big enough deal to spend any more time on, so I think my wife is going to have to just keep pressing that button.

Tony Bacon

Pheonix
10-08-2004, 12:56 PM
Have you got the "Automatically restart" box ticked? Found...

Right-click "My Computer" and choose properties
Advanced tab
Settings button (under the heading startup and recovery"

This stops the PC restarting if it gets a BSOD (BluScreenOfDeath) which means by utilizing the code on the BSOD, it is more likely to pin down the cause of the problem.

Pheonix
10-08-2004, 01:20 PM
ooops wrong thread :(

tommy
10-08-2004, 01:53 PM
Have a look at this thread. (http://pressf1.pcworld.co.nz/thread.jsp?forum=1&thread=50029&message=299042&q=powerdown#299042) The links provided may be of some help.

tbacon_nz
10-08-2004, 02:01 PM
Thanks Tommy - I saw this link from the other thread that is going at the same time (funny coincidence, eh?), which describes the issue but doesn't proivide a fix in my case.

Tony Bacon

Graham L
10-08-2004, 02:14 PM
Yes, it would be a problem if it was your computer, Tony. It would have to be fixed then. ;-)

Pheonix
10-08-2004, 02:51 PM
What do you mean by that comment grahamL?

tbacon_nz
10-08-2004, 04:58 PM
Ooooh that hurt, Graham!

Actually my wife doesn't care a bit - it is my anal retentive nature that wanted to have things nice and tidy - but only up to a point! ;\

Tony B