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Ron24
24-06-2004, 11:49 AM
Having a problem bringing up a URL sent in an e-mail. Have always just clicked on the URL and it opens in IE6, but now it doesn't.
The only thing I can think I changed, is downloaded the latest MSN Messenger. Any ideas..
Ron.

tommy
24-06-2004, 11:59 AM
Go to Start | Run and type in: REGSVR32 URLMON.DLL
Press OK.
Then go to: Internet Explorer | Tools | Internet Options | Programs | Reset Web Settings.
More information here. (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679)

Ron24
24-06-2004, 02:34 PM
Hi Tommy, Thanks for the help, but unfortunately it still won't work.
Followed the instructions and Reset the Web Settings, but on clicking the "here" for more information, it won't open anything...
Regards Ron..

CYaBro
24-06-2004, 02:54 PM
Right-click on the link 'Here' in Tommy's reply and select Copy Shortcut.
Then right-click in the address bar and select Paste then click Go.

You should get a Microsoft page with more help on your problem.

tommy
24-06-2004, 02:56 PM
Sorry. Try copying and pasting this URL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679

Ron24
24-06-2004, 05:41 PM
Thanks again fellows, have followed all the Microsoft instructions as far as I can go, which is installing all the DLLs. But still no luck, am not competent enough to go into the Registry and check those values, so all that's left now is to reinstall IE6.
Any thoughts Ron.

Scouse
24-06-2004, 06:05 PM
Before reinstalling, you might want to Export your Favourites, Address Book and Messages in case you lose the lot.

Ron24
25-06-2004, 11:03 AM
From one Scouse to another, thanks, will do..Ron.