View Full Version : Windows XP start-up

19-06-2004, 07:51 AM
My computer "froze-up" when when the saving your screen setting was up, so I switched off the computer. Ever since then i have had problems starting up the computer.
when i restarted it a few hours later it loaded as per normal but it seemed to take much longer when loading my personal settings after i entered my password, didn't think much of it at the time. when my desktop came up the default background came up and there were only a few of my desktop icons are present. In the start menu the first time user options are up like xp tour and stuff, my documents is empty and only the defult sample pictures and music are there even though I deleated them a long time ago. It seems that it is like my first time logging on to windows and the help baloons pop up everywhere. I went into word and had to enter my name as the first time user I managed to find all my files and programes in my computer in the c drive and am presently copying all of them now.
I have tried to use the system restore several times on different dates but it says someting to do with my account settings files could not be restored or something. each time the computer is restarted it goes back to the above even when I have copyed my docs over from one place to another.
Any help would be much appreciated.

19-06-2004, 09:25 AM
Looks like you have corrupted your user account and you need to create another look at these.

HOW TO: Create and Configure User Accounts in Windows XP
Here (http://support.microsoft.com/default.aspx?scid=kb;en-us;279783)
How to Identify a Damaged User Profile and Create a New Profile
andHere (http://support.microsoft.com/default.aspx?scid=kb;en-us;305506)
How to copy data from a corrupted user profile to a new profile
Here (http://support.microsoft.com/default.aspx?scid=kb;en-us;811151)