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richrdh
13-06-2004, 11:21 PM
Hi,
I have a problem on a ME machine with OE6. For a start it will not import a *.csv address book, or allow me to create a new email message. Error messages I get are: "error importing to the address book" "there was an error opening this message. An error has occurred" I have uninstalled OE6 then oe5, I have removed the Address book from add/remove pgms and re add them all in again etc etc, but the problem remains. I can execute the *.wab file and see and export the addresses no problem at all, I have uninstalled OE in accordance with directions from the MS Knowledge base and removing registry entries. Short from formating and starting again (which I want to avoid) this problem has me stumped.

Any one with anything suggestions welcomed.

Richard

johnboy
14-06-2004, 08:50 AM
Heres is some articles on address book importing problems.
OLEXP: Error When You Import an Address Book to Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;en-us;278599
Unable to Import or Export Address Book Using a Text File
http://support.microsoft.com/default.aspx?scid=kb;en-us;196112
HOW TO: Import Contacts into Your Address Book in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308670



hth

richrdh
14-06-2004, 02:44 PM
Thanks, problem resolved. After all that ran spybot and adaware which removed a ton of dialers etc. Reinstalled OE6 and everything is now ok.