PDA

View Full Version : Win 98 does not detect printer



lee987
10-06-2004, 12:42 AM
I have tried to install an HP3550 USB on a WIN98 system. The setup goes through the motions until it tries to detect the printer, then it searches with no result. Cancel has to be pressed, and it rolls back.
Help please.....

JJJJJ
10-06-2004, 06:22 AM
Was your printer made after the release of win 98? If it was 98 probably doesn't have a driver for it.
Do you have an installation disk for your printer? If so just install the drivers from the disk.
If not go to manufacturer's web site and look for drivers.
If it's a new printer have a look at the box it came in or any literature and see what O/S the printer needs.
Jack

drcspy
10-06-2004, 07:06 AM
check device manager...........controlpanel/system.......for usb probs......and check bios in case usb has been disabled somehow.....

Terry Porritt
10-06-2004, 09:01 AM
Also we had a similar problem USB posting the other day, re a camera, this thread (http://pressf1.pcworld.co.nz/thread.jsp?forum=1&thread=48054)

The fact is that Win98 first edition combined with a motherboard/bios of the same era is not going to be all that USB friendly.

With so many devices being USB these days, it's probably better as zqwerty said to install a PCI USB card with its own USB bios, but also Win98SE with USB update patches is needed.