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karent
17-04-2004, 01:13 PM
We've just set up 3 PCs (all running winXP Pro) in a home network using Netgear ProSafe FR114P router/cable internet. All machines can access the 'net, but one of them won't have anything to do with downloading email. The message received on choosing "Send/Receive" is Cannot load dialog. Error 623: The system could not find the phone book entry for this connection. Does anyone know what this is all about? Thanks.

ilikelinux
17-04-2004, 01:28 PM
have you set the gateway in the network properties to be the router?

karent
17-04-2004, 01:30 PM
Aye? How do we check that? Apologies for the ignorance...

ilikelinux
17-04-2004, 01:39 PM
ok, where you set up the ip addresses there is an option for the gateway. put the routers ip in there.

karent
17-04-2004, 02:56 PM
Works fine now, thanks.