View Full Version : Cannot print using Word

Mrs T
27-11-2003, 11:43 AM
I work part-time at a school running a small LAN.
We now have a new PC and Laptop.
The PC O/S is Win2000 plus OfficeXP Professional and a security program
The Laptop O/S is WinXP Professional plus the 2 programs mentioned
Our printer is a Minolta Di450 with the port NM

The problem - we cannot sent a print job using Word.
All the other office applications work fine.

The other school PC's O/S Win2000, Win98 & Win95B can print except these 2.

I have reinstalled the Office program and still cannot print from Word.

Can anyone please advise me how I can overcome this problem.

Mrs T

27-11-2003, 11:51 AM
Hi Mrs T and welcome to PressF1!

Does it come up with an error in Word when trying to print?

27-11-2003, 12:29 PM
I would first suspect the built-in firewall on Windows XP

In control panel - Network connections - Right Click on the Local Area Connection - Properties - Advanced.

If the "Protect my computer and network...." box is ticked, try unticking it.

If that is the problem, it may need some advanced settings as you need at least a basic firewall unless the network is separately firewalled from the internet.