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Augustus
19-10-2003, 05:51 PM
I have just installed XP on my new Athlon computer. Whenever I run windows update it comes up with the error message that it could not scan for driver updates. any ideas/
Augie

Susan B
19-10-2003, 05:57 PM
Go to this page (http://v4.windowsupdate.microsoft.com/en/default.asp) and try there.

Augustus
19-10-2003, 06:46 PM
That's the page I was trying and the driver updates are greyed out. I have tried reloading XP but it makes no difference.
cheers

Susan B
19-10-2003, 06:59 PM
Hmmm.... what are your cookie settings set to? You may have to lower them before it will let you in. You will also have to accept Active X as well so ensure that your settings for that are on Prompt.

Susan B
19-10-2003, 08:07 PM
Have a look at this page (http://www.updatexp.com/0x800A138F.html) and this page (http://www.theage.com.au/articles/2003/09/02/106203496716.html) for information that may help. If it still does not work let us know.

Augustus
21-10-2003, 06:58 AM
Hi Susan
How do I access active X to check the settings
cheers
Augie

drcspy2
21-10-2003, 08:16 AM
another thing...........check your time/date on the puter ......if they're wrong specially the systm will have big troubles with sites that use cookies etc

Fire-and-Ice
21-10-2003, 09:50 AM
> How do I access active X to check the settings

In Internet Explorer go to Tools, Options, Security, Custom Level, Active X Controls and Plugins and set all the following:
Download signed Active X controls
Run Active X controls and plug-ins
Script Active X controls marked safe for scripting
to Prompt.

bk T
21-10-2003, 09:56 AM
Try to log on as Administrator and see what whether you can complete your Windows update. I had the same problem sometime ago and I managed to updated my xp successfully after loging on as Administrator.

Good luck.

Augustus
24-10-2003, 09:23 PM
Got it sorted at last. Went to IE6 - tools - internet options, and set everything to default. He presto it now works!