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gale
13-09-2003, 01:38 PM
I want to install Office 97 to my computer running Windows XP Home.
It seems to install OK but gives a message when I try to run Access
" Cannot start because there is no licence for it on this computer".
I have run the microsoft Access 97 registration, but this gives a message that no retail copy can be found on my computer.
A check of the Add/Remove Programs does not show Office 97, so I cannot uninstall and reinstall.
Running Windows Install Cleanup does not reveal it.
Any ideas
Thanks Gale

stu140103
13-09-2003, 02:42 PM
have you tried reloading Office 97????? from the Office 97 disk???

Susan B
13-09-2003, 02:45 PM
Try the solution suggested here (http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q141/3/73.ASP&NoWebContent=1).

PoWa.
13-09-2003, 03:06 PM
OpenOffice is surely better than Office97 and free too.

Alan Carpenter
13-09-2003, 04:23 PM
http://dbforums.com/arch/110/2002/4/350384
Google,
Common problem
Known problem
The Net helps those who help themselves.
Google.

Cryptic? Moi?

You do not got a problem. Not everso.

Cryptic? Adsum! Moi?

hatten.ttf

Cryptic? Adsum! Moi? Never!

OK, maybe a little bit.

The question is, "Huh?"

The anaswer is "Google"

http://beta.experts-exchange.com/Databases/MS_Access/Q_10264233.html

for starters.

You don't got no probelm.

You are hearing this from someone who is capable of saying, "You don't got no probelm."

Try again.

Try to do what you want to do.

Get an error message.

Copy the error message.

Paste it into Google.

Think!

Help yourself.

The answer is "MU"

Why, no. I neither drink nor take drugs. Why do you ask?

Really?

OK.

I'll repeat myself.

Copy the error message.

Paste it into Google.

Think!

Help yourself.

Do it.

Cheers,
Smoky Basset.

Dolby Digital
13-09-2003, 05:15 PM
If everyone did that, there would be no need for forums like this one.

Actually PC World could just change their front page to say "Search for your problem in Google" and close the forum :D

Susan B
13-09-2003, 05:56 PM
> Why, no. I neither drink nor take drugs. Why do you ask?

You must be smoking something rather strange then....... or maybe drinking Bell tea. :D

blank_harry
13-09-2003, 06:48 PM
@ Alan Carpenter

Alan, I've been a visitor to PC World's help forums since the year 2000.

Of all the good and bad suggestions I've ever read your advice in reply to this good persons question was - to purloin a phrase - completely useless.

Indeed, your reply undoubtedly deserves to win the 2003 wood spoon award for "The Most Lame Answer Ever in Reply to A Question Posted on PC World's User Forum".

Which makes me wonder what you actually do for a living. Heaven help us all if you happen, by design or accident, to work in IT on a support desk somewhere.

And Alan, one last thing.

In future do us all the favour by attempting to converse in a conversational manner with your fellow human beings rather than mimicking the carry on you probably engage with your blow up doll.

Cheers. A tip of the glass to your next hand shandy!

Alan Carpenter
13-09-2003, 09:03 PM
Good guesses, Susan.

The correct answer is:

Pain, and roughly 96 hours without sleep.

...and no, not Bell. Either Earl Grey or dishwash liquid (it's so hard to tell the difference.)

Cheers,
Alan

Alan Carpenter
13-09-2003, 09:17 PM
Hi, Blank Harry.

>Of all the good and bad suggestions I've ever read your advice in reply to this good persons question was - to purloin a phrase - completely useless.

No.

Not at all.

I disagree (but feel free to disagree with me.)

Boiled down (and hooo boy, you're right, heap big boildown would not have hurt at all), my answer was, "Copy and paste the error message into Google."

It's an error I know, and a help request I've seen many, many, MANY, *MANY*, LOTS AND LOTS of times in comp.databases.ms-access

I've seen that request at least a hundred times in comp.databases.ms-access since 1997.

Try it yourself. Try "Access97 Licence" in Google.

You WILL find an answer. Ok, it's a weird answer. Delete the "hatten.ttf" font, then reinstall. Not exactly intuitive.

As an answer in a situation like this, I suggest that, "Copy your error message, then paste and search in Google," is a GOOD answer.

You may not see it as good, but please don't call it "useless"

I repeat, as an answer to a computer problem, "Copy your error message, then paste and search in Google," is a GOOD answer.

Oh, and Blank Harry? May you live in interesting times.

Cheers,
Alan

Alan Carpenter
13-09-2003, 09:26 PM
Sorry, Blank Harry, I missed something.

What part of your answer helped Gale?

Cheers,
Alan

Alan Carpenter
13-09-2003, 09:30 PM
Hi again, Gale.

Is your problem solved? If not, ask again. It's a known problem with an easy solution.

Cheers,
Alan (occasionally sane) Carpenter

Alan Carpenter
13-09-2003, 09:47 PM
Hi, Dolby Digital.

Your reply is intelligent, concise and accurate.

I was going to say, "Just what the Hell do you think you're doing in this thread?" but Susan might mis-interpret that. (Good reply, Susan)

Cheers,
Alan "Flame-impervious" Carpenter

Neil McC
14-09-2003, 07:58 AM
Alan,our boys call it Earl Puke!
(Just another Useless Post!)
;-)

Murray P
14-09-2003, 02:03 PM
Hi Alan. I read your original post as; There is a very good answer to your problem on the net that would/may express it better than I/we could here and you might learn someting meaningfull at the same time.

It took me two reads and several scans of some of your phrases to reach that conclusion and because there are such big spaces between the lines, perhaps I've been too charitable. A less cryptic, more to the point response to the question may have avoided the subsequent (abusive) blowtorch approach and the loss of focus on the problem (solved in post 3).

Entertaining all the same.

Cheers Murray P

Alan Carpenter
14-09-2003, 04:19 PM
You're right, Murray.

The link provided by Susan in post three is a full answer to all but one or two cases of the "No Access Licence on this machine" problem.

>...there are such big spaces between the lines

Interesting. At my end it shows the same double spacing as the majority of other messages.

Cheers,
Alan

Susan B
14-09-2003, 04:56 PM
> Good guesses, Susan.
>
> The correct answer is:
>
> Pain, and roughly 96 hours without sleep.


OK, well much lesser incidents than that cause me to lose the plot big time so I am sure you could be forgiven. It would be better to teach people about Google a little more tactfully next time though, otherwise we might start losing our customers here on the forum. :p


> ...and no, not Bell. Either Earl Grey or dishwash liquid (it's so hard to tell the difference.)

Can't say I am a fan of Bell either, despite the effect it has on that enthusiastic minister. Never does that for me. :D

Murray P
15-09-2003, 11:03 AM
> >...there are such big spaces between the lines
>
> Interesting. At my end it shows the same double
> spacing as the majority of other messages.
>
> Cheers,
> Alan

I'm alluding to reading between the lines ;)

Cheers Murray P

gale
15-09-2003, 01:29 PM
Thank you in amongst all the rubbish I did get an answer which worked fine
Your help and the others was much appreciated.
Regards
Gale