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jayal
10-08-2003, 10:00 PM
system win/98 - scanner is canosan lide 20/lide 30 - has been working away satisfactorily for some time but today decided to freeze when the scanned item was to be copied - ctrl+alt+del cleared the screen but a repeat operation ended as a freeze again - disabled the anti virus, in fact cleared the quick launch bar, but problem persists - one other time i noticed in system config in the general tab it was in selective start so moved it to normal, this is as is now - any suggestions would be much appreciated thanks

kiwibeat
12-08-2003, 04:27 PM
you may have to reinstall the scanner software drivers

jayal
12-08-2003, 08:53 PM
thanks kiwibeat, did that, no change yet, but have some other options

brewer
13-08-2003, 06:55 PM
I had the same problem with a Cannon-- I had to go to their site and download a driver, as Windows XP would not accept it from the supplied disk. I then disregarded Bill`s dire warnings about ''unsigned drivers'' or some such drivel, and it was tickety boo.

vk_dre
13-08-2003, 07:01 PM
are the cables properly fastened?