View Full Version : Ghost in the Machine - but no drive

Miami Steve
10-08-2003, 04:39 PM
Im running Norton System Works 2003 Pro on Windows XP Pro. When I go into Norton Ghost (whether Ghost Basic/Backup or Ghost Advanced/Clone), one of my partitions is missing and of course, its the one I want to back up!

I have 2 physical drives First is 80Gb, with 2 partitions C and E (both NTFS). The second drive is 20Gb and has 3 partitions (D = 11Gb, F = 4Gb and G = 4Gb (all Fat32)), but G drive is not visible in Ghost. In Ghost Advanced/Clone, however, I notice that Ghost has identified 4Gb of unused space at the end of the second drive on the Destination portion of the screen.. It is most certainly not unused in fact it has only 600-700 Mb free.

Is there anything I can do to unearth the missing partition? Any ideas would be appreciated.


Jen C
10-08-2003, 04:54 PM
Did you install GoBack which came with NSW 2003 Pro? It is known to cause problems with Ghost (who knows why Symantec bundled that software with a Ghost package??).

Symantec has a few suggestion which you may like to look at:

Ghost cannot see a drive or partition in the drive selection window (http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2002070215544725?Open&src=&docid=2001032917165825&nsf=ghost.nsf&view=pfdocs&dtype=&prod=&ver=&osv=&osv_lvl=)

Cannot see partitions when running GoBack (http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2001021408445125?Open&src=&docid=2002070215544725&nsf=ghost.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=)

Ghost compatibility with GoBack (http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2001101715043525?Open&src=&docid=2002070215544725&nsf=ghost.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=)

Hopefully one of those links will help.

Miami Steve
10-08-2003, 06:01 PM
Hi Jen C,

Thanks for your response. No, I didn't install GoBack (I have used it in the past on a different PC and the overhead was crippling, so I've never used it since). None of the other situations seems to fit my situation. My next step, I guess, is to reinstall NSW and see what effect that has.


10-08-2003, 11:02 PM
If you do uninstall and reinstall, try installing the program on the partion/drive that it refuses to recognize then it will have no choice but to see it.
Just an idea