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Woody
13-07-2003, 04:20 PM
Windows ME, OE v 6.0
Friend switched ISPs from ICONZ to Paradise. Tried to help set up - all ok except refusal to send message. OK receive, OK browse but no e-mail send - "error 450 - can't find domain". Paradise help desk very helpful - checked all parameters and made many tests to & from but NBG.
All setup parameters are Ok, Is it poss that a registry entry is stuffed up from the previous from previous ISP setup?
Any ideas?? Rgds

Graham L
13-07-2003, 04:39 PM
The setup parameters aren't OK. If they were, it would work. :D

I suspect that you have the wrong settings for the mail servers. You can probably get a list of all the settings in a page on the Paradise site. Print it and work through it.

Woody
13-07-2003, 04:45 PM
Thanks, but setup fugures ARE OK - thoroughly checked by Paradise help desk.

Jim B
13-07-2003, 05:07 PM
Cause

This error is a result of an invalid email address.

Solution

Go back to the original email address and make sure it is not mis-spelled.
Check it is in the correct format with no spaces
If the address is correct, it may no longer be valid.

Woody
13-07-2003, 09:08 PM
Thanks Jim
Address is correct - it's my own at home (I was trying to help a friend at another site).

The Paradise help desk sent me a message to which I simply "Replied" therefore that one at least had to be correct!
Woody