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waynemcfall
08-07-2003, 02:22 PM
Hi there, I had to completely restore my computer, it came with Internet Explorer 5.00 When I went to install Internet Explorer 6 I keep getting this message. "A PREVIOUS INSTALLATION HAS PENDING WORK REQUIRING A REBOOT, YOU NEED TO RESTART YOUR COMPUTER TO COMPLETE THAT INSTALLATION BEFORE RUNNING EXPLORER SETUP, SETUP WILL NOW CLOSE."

Rebooting did no good, can anyone help me please.

Wayne

stu140103
08-07-2003, 03:14 PM
What OS do you have??? I am guessing Win 98/98SE????

Stumped Badly
08-07-2003, 03:49 PM
Copy & Paste this into google & you will find plenty of info.

A PREVIOUS INSTALLATION HAS PENDING WORK REQUIRING A REBOOT, YOU NEED TO RESTART YOUR COMPUTER TO COMPLETE THAT INSTALLATION BEFORE RUNNING EXPLORER SETUP, SETUP WILL NOW CLOSE

Select the OS you are having the trouble with & go from there.

twelvevolts
08-07-2003, 04:18 PM
Exactly the same thing happened to me on the weekend.

The steps I took to fix it were

1. Clean out the internet cache (not sure if this helped or not). I used evidence eliminator.
2. Install the 5.5 and 5.5 service pack
3. Install IE 6

For some reason you can't get to IE 6 without loading the 5.5 service pack first. I had ME so it restored me to 5.5 not 5, but the same principle no doubt applies.

waynemcfall
09-07-2003, 11:15 AM
Thanks for answering, tried everything but no go, won't even install IE 5.5. There is something in the registy you can do, what are, "delete any PendingFileRenameOperations values in this key." What am I looking for? Thanks.

Wayne

waynemcfall
09-07-2003, 11:16 AM
HI, Yes windows 98se

waynemcfall
09-07-2003, 11:19 AM
Hi, thanks for answering, No it won't install IE 5.5 either

Wayne

Pheonix
09-07-2003, 12:13 PM
This was recommended by another discussion group for Win95, but should work for Win98 .
Click on Start and Run.

Type regedit and click OK.

Browse to the following location:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\Session Manager

Look for an entry called PendingFileRenameOperations

Delete this if found.

waynemcfall
09-07-2003, 01:38 PM
Thanks for your reply. Got to session manager, can't find PendingFileRenameOperations is it within another folder within session manager? Thanks

Wayne