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Regan
05-06-2003, 08:32 PM
Hello,

My Outlook Express crashes whenever I try to open it and I get the following message:

MSIMN caused an exception c0000006H in module DIRECTDB.DLL at 015f:018e5533.
Registers:
EAX=845461e0 CS=015f EIP=018e5533 EFLGS=00010202
EBX=00000000 SS=0167 ESP=01bed370 EBP=01bed388
ECX=01bed3bc DS=0167 ESI=02dc0018 FS=191f
EDX=002031e0 ES=0167 EDI=0190a558 GS=0000
Bytes at CS:EIP:
89 10 8b 19 8b 4d 08 0f b7 0c 4d c8 14 8e 01 8b
Stack dump:
0190a558 0000a710 00000005 00000000 00000000 00000000 01bed3ac 018e7081 00000005 002031e0 01bed3b8 01bed3bc 00000001 0000a710 01bed3f8 01bed3d0

Can anybody help?

Thanks
Regan

Jen C
05-06-2003, 08:39 PM
Hi Regan

It sounds like you have a problem with your folder.dbx file.

The following is from this site (http://www.tiscali.co.uk/help/email/oe_errors_800ccc0131.html)

Solution
The usual cause of this error is a missing or damaged folders.dbx file. Either that or it is using a read only attribute. To fix this bug;

* Click Start,
* then Find
* then click Files or Folders.
* In the Named box, type folders.dbx.
* In the Look In box, click your main hard disk (this is usually drive C), and then click Find Now.
* Right-click the Folders.dbx file, and then click Rename.
* Type folders.old, and click OK.
* Start Outlook Express again. This creates a new Folders.dbx file automatically.

godfather
05-06-2003, 08:41 PM
Depending on your version of Windows (always pays to tell people what version of Windows and program you are running) look at either of these 2 links for help.

http://support.microsoft.com/?kbid=233264

http://support.microsoft.com/?kbid=225867

Regan
06-06-2003, 09:25 AM
Hi Jen,

Thanks for that.

Regan