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lost e.space
11-02-2003, 10:32 PM
During the last two weeks, whenever I tried to install software, the InstallShield Wizard would pause and an error message appears "An installation support file could not be installed. The server threw an exception". I have Windows 2000 v5.0 service pack 2. My computer is a Pentium 4, 1.6GHz, 256 MB RAM. ???????What to do???????

Kame
11-02-2003, 10:39 PM
open up the registry editor (run | regedit) delete the registry key "HKEY_CLASSES_ROOT\CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32".