View Full Version : m/soft update never finishes

mum in learning
08-02-2003, 10:25 AM
Hello from sunny Gisborne.
In Nov tried to install SP1 for ie6. Downloaded ok, started to install ok, but never ended. CUP at 100% for hours. nothing happening.

Have gone back to update since, same thing happens on any other update I try to install. Downloadeds ok, but hangs on install.

Update history shows an update for ie6 sp1 in progress.
Not successful, or failed, but in progress. Twice.
Also shows the update as successful, but why does it then show up as a critical update that I need?

Can't find much about it stopping on install, or looping.

Have to restart computer.

Win ME, PIII - 700.

Any ideas much appreciated.

08-02-2003, 12:48 PM
I too, was experiencing this problem and I think it may be a wee problem with ME. Every time you go to V4 Updates it shows IE SP1 as a critical update. Whatever the bug was they have since fixed it as I have just done a fresh install and the update went through.

I imagine that you aren't willing to go that way :D

Do you happen to have a restore point prior to the original download? This would be another possible solution, although from the Microsoft Help pages it would appear that there could be a few problems in that area.

If you go here (http://support.microsoft.com/default.aspx?scid=kb;en-us;q295413) there is info about Hotfix which may help you find the problem.