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Sam H
21-12-2002, 11:22 PM
After a long break without using the manual update for Norton anti virus 2002 i finally used it again today only to find out I have problems.

When using live update manually you open NAV2002 then click the live update button. It then comes up with a screen telling you of all the Symantec products and components installed on your computer. This is where the trouble is.

Where it normally would of listed the likes of

Norton Anti Virus 2002
Virus Definitions
live searches for
live update


it now only lists live update, therefor it only searches for updates to the live update system. I need to update my virus defs as it hasn't been done in a while and the system status in NAV is giving attention to them. If all else fails I'm sure if i manually downloaded the virus defs then that would work, however I would like to find out why it has done this.

I cannot think of anything I have done and this has never happened before.

A screen shot is here (http://computerlinks.hostnz.co.nz/pics/screenshotNAV2002.jpg)

So you can better understand what I am talking about.

Sam H
21-12-2002, 11:36 PM
Not to worry gang I eventually found the fix on the Symantec Technical Support Website.