View Full Version : Norton System Works CleanSweep Possible Bug

16-10-2002, 03:21 PM
Whenever I run the CleanSweep portion of Norton utilities I am left with a residual few hundred KB of files that should be able to be freed on the non-removable drives
Each time I press the "Clean Now" button, the same few hundred KB remain.
When I press the "Settings" button I get a dialogue box that states that the files are in the "Internet History"category
I am running Windows XP on a relatively new system.
Does Norton System Works have a bug? or am I missing something.
Any comments would be appreciated

16-10-2002, 06:00 PM
proberly the index.dats which are locked by windows and cannot be remove while useing windows.

Tom B.
16-10-2002, 07:19 PM
Had the same problem. After about 9 Mths Norton's started leaving 600 odd Kb's. Use XP's own disc cleanup and it will get rid of those few KB's that Norton's leaves behind. I did this a month ago and haven't had any problem since.


17-10-2002, 03:02 PM
Hi Tom
I have tried to remove the files using windows "internet options" with no effect.
Is there some other way to erase the history using windows own utility?

Tom B.
18-10-2002, 07:11 PM
I just went START - PROGRAMS - ACCESORIES - SYSTEM TOOLS - DISK CLEANUP and it did the trick.


19-10-2002, 11:50 AM
Hi Tom

I tried the string you suggest but to no avail: I still have 240 KB which refuses to go.
Any more suggestions would be welcome.