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catgirl
13-10-2002, 05:14 PM
can you please help,when i go to send a link or page from a web page with the mail icon on the toolbar at the top of the page a box comes up saying "choose profile".
how do i get rid of this and go back to it automatically connecting to outlook express?
it was doing it with outlook express until my kids and friends tried to download some type of chat program which was something to do with messenger chat, if i ask them what exactly they did they look blank and say dunno!
it also comes up with the "choose profile" message if i try to send documents from word etc using the send to command.
thanks

madmusician66
13-10-2002, 05:52 PM
Hey

Click File > Identities > Manage Identities and remove them all except for Main Identity, then tell it to use your Main Identity as your Default Profile

Also Make Sure your Mailing options/etc haven't been changed in Tools > Accounts > Mail


Hope This Helps

catgirl
14-10-2002, 11:38 AM
thanks for your help, but sadly when i checked File > Identities > Manage Identities there was only one Main Identity as my Default Profile.
also my Mailing options/etc haven't been changed .
this is driving me mad especially as i don't know what they have done/downloaded etc.

Clueless
14-10-2002, 11:57 AM
when you exit outlook, just exit, rather than choose exit and log off.
In therie this should mean that it will just open as the identity last used..


BTW what operating system?? Outlook changed a bit with XP, so if you are running XP i'll shut up and someone knows XP-outlook can take over.
What version of outlook is another factor that might make a difference too

Clueless
14-10-2002, 12:03 PM
Also theres a wee tickbox..

Start outlook, on the choose identitie panel there is "manage identities" button. hit that, and you will see an tickbox with which identitie to use when starting a prog, or something like that.

Personally i dont understand why anyone would want to remove the identity thing, without this, my better˝s emails would get mixed in with my own, which would be very scary indeed!

Babe Ruth
14-10-2002, 12:30 PM
Catgirl,

To fix this problem may require a number of steps... and you need to test after each change as suggested. The registry editing is the last resort.

Cheers, Babe.

from the Microsoft TechNet database:

* In Outlook Express:
1. In Outlook Express, click Tools, and then click Options.
2. On the General tab, the Default Messaging Programs section states Outlook Express is NOT the default mail handler; click Make Default, and then click OK.
3. Try to send mail from a link or another program.

* In Internet Options:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Internet Options icon, and then click the Programs tab.
3. Under Internet Programs, click the E-mail list, and then click Outlook Express.
4. Click Apply, and then click OK.
5. Try to send mail from a link or another program.

* From the Run line
(If the Outlook Express and Internet Options methods do not register Outlook Express as the default e-mail program, use this method):
1. Click Start.
2. Click Run.
3. Type the following line, including the quotation marks, where drive is the letter of the drive in which Outlook Express is installed, and then click OK:
"drive:\program files\outlook express\msimn.exe" /reg
(where drive: is the drive letter windows is installed on e.g. C: ) (also the double quotes are required)

Edit the Windows Registry
If you can register Outlook Express as the default mail handler, but you still cannot send mail from mail links or other programs by using Outlook Express, you need to add a data string to the default mail client key in the registry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. backup the registry BEFORE making any changes.

To add the data string to the default mail client key:

1. Start Registry Editor; click Start, click Run, and then type regedit.
2. Locate the following key in the registry:
3. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
In the left pane, click Outlook Express. Two values should be displayed in the right pane: one is Default, which has a value of Outlook Express, and the other is DLLPath, which contains the path to Msoe.dll on your computer.
4. If the DLLPath value is not present, click Edit, point to New, and then click String Value.
5. New Value #1 is displayed, with the text selected. Type DLLPath, and then press the ENTER key.
6. Double-click the new DLLPath value to open it. In the Value Data box, type the path to the Msoe.dll file on your computer, for example:
7. drive:\PROGRAM FILES\OUTLOOK EXPRESS\MSOE.DLL Click OK, and then quit Registry Editor. (where drive: is the drive letter windows is installed on e.g. C: )
8. Try to send mail from a link or another program.