View Full Version : spool 32

22-08-2002, 08:59 PM
Can anyone explain this. my os is win98se and my printer is an HP840c.
Fot rht elast couple of days i have been getting a spool 32 error message when trying to print a small excel file. I did all the usual, reinstalled the printerand software . Had the computer locking up on me everytime I tried to print something.
I managed to print a couple of words in a word document and thought I had the problem solved so went back to my excell document with the same bad result.
I then did a cut and paste on to a Word document and VOILA it worked. Whats going on

22-08-2002, 09:15 PM
Something doesnt like the spooling excel file...

A quick look on Google suggests its not uncommon, and could be related to:

Antivirus software running (try turning it off to print)
Detete temporary files (all files ending in .tmp)

Or some other conflicting software (firewall etc)

I would look at antivirus software first.

22-08-2002, 09:24 PM
Wot version of office do you use?

22-08-2002, 11:40 PM
As long as the printer is not being shared, the easiest thing to do is to change the printer properties in spool settings from spool to print directly to the printer - also try changing from EMF to Raw.
This is a common problem and can sometimes be fixed by upgrading or reinstalling the printer driver, but the print direct option is easiest
It can also be a problem in the BIOS for the LPT1 port setting

23-08-2002, 05:17 PM
Office XP Pro