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johnrobert
19-08-2002, 12:26 PM
Hi,
Can anyone please tell me why I cannot send a e-mail though Microsoft Outlook. My internet provider is clearnet. I can receive no problems and I have the right outgoing address right. It just seats in my outbox as not sent.

Thank you.
John Coleman

Biggles
19-08-2002, 12:31 PM
Check what you've got set as your smtp server. Your two settings for Clearnet should be:

Incoming mail server
pop.clear.net.nz

Outgoing mail server
smtp.clear.net.nz

godfather
19-08-2002, 12:54 PM
Further to Bruce's comment, check the spelling of "smtp" (Simple Mail Transfer Protocol) as human nature is we see it as smpt and it still doesnt register as being wrong.

johnrobert
19-08-2002, 02:40 PM
I have check what you have said and it is set up smtp.clear.net.nz.
I am going to give clear.net a ring.
Thank you for your help.
John

Mike
19-08-2002, 02:55 PM
> It just seats in my outbox as not sent.

once you click "Send" after typing your email, click the Send/Receive button without going into the Outbox to see if it's there. For some reason Outlook doesn't like sending emails that have been viewed within the Outbox. Don't go into the Outbox at all.

HTH

Mike.

Mike
19-08-2002, 02:58 PM
> Further to Bruce's comment, check the spelling of
> "smtp" (Simple Mail Transfer Protocol) as human
> nature is we see it as smpt and it still doesnt
> register as being wrong.

I usually see it as stmp :)

Mike.

bakhouse
19-08-2002, 05:21 PM
There can be a problem if you have

1 The automatic disconnect ticked on the connection box and

2 "Check all outward E-mail" ticked in Nortons virus program.

If so turn 2 off. and see what happens

Jim B
20-08-2002, 12:10 AM
Try deleting all messages in your Outbox and send a test message addressed to your self to see if that works as mail in the Outbox can get corrupted .
If that works try sending the message again but type up a new one or copy and paste the original message into a new mail window, don't try and send the original again.

If it still does not work note all your settings delete the mail account and set up a new one.

Chris Wilson
20-08-2002, 12:30 AM
you dont have the option selected that makes outlook wait till you next press send/receive again by any chance?

that got me when i first encounted it. If it sits forever then this is not the problem, if it sends when you hit send/recieve.... BINGO!