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Chilling_Silence
15-08-2002, 12:55 PM
When trying to update Norton 2002 Antivirus Definitions, It won't let me because it reakons other insatnces of norton are running, I used task manager (WinXP) to close NAV???W32.EXE but it still won't update

Any help appreciated
Chilling_Silence

mark c
15-08-2002, 01:13 PM
Maybe you've got another Norton prog like CleanSweep running, though don't know why that should conflict.

Chilling_Silence
15-08-2002, 04:28 PM
Nope, clean system, never used cleansweep anyways!

brig
15-08-2002, 08:10 PM
Symantec have one of the most comprehensive help databases I have come across.

Your problem will be here -


http://www.symantec.com/techsupp/

Guranteed ! :-)

jacobdouds
15-08-2002, 08:19 PM
The fact it needs such a big database is a worry. But, I do recommend their anti-virus above most others.

kiwibeat
15-08-2002, 09:56 PM
Uninstall it, then clean out every mention of it manually plus use regcleaner etc then do a reinstall

Kiwitas
15-08-2002, 10:30 PM
Hi C S,
Don't be too hasty with uninstall or?

I was looking at some posts at another forum(excuse the language)
and believe the prob is at Symantics end.

I must have been lucky this AM as got the latest microdefs ok!

Cheers,Kiwitas,;-)