View Full Version : Mysterious Screen Freezes and Reboots

08-07-2002, 11:14 AM
A couple of months ago I posted a problem whereby my computer froze or rebooted whenever I used the modem. Scotty kindly responded and suggested 1: downloading the most recent driver for my modem, and 2:visiting Microsoft critical update.

I managed after a number of attempts to finally download from Microsoft, although as soon as the update began to install my computer froze. I also eventually managed to obtain and install the latest driver for my modem. Unfortunately there has been no improvement.

My questions, therefore, are these:
Is there anything else I can do to resolve this problem?
If my only course of action is to buy a new modem then will the same thing happen.

Any ideas would be greatly appreciated.

Sam H
08-07-2002, 11:57 AM
It's hard to say if it will start happening again with a new modem. See if you can borrow another modem from someone to tryout for a while, if the same thing happens then I would assume it's not the modem that is directly causing the problem.

08-07-2002, 12:03 PM
had same problem couple of weeks ago, turned out to be a faulty hdd, modem drivers just happened to been in bad sector on hdd

that would be an example of alternate hardware causing the problem