View Full Version : Xtra can't access these Websites

16-05-2002, 10:23 AM
All Xtra customers,

Can you guys access the following websites?
1. http://straitstimes.asia1.com.sg/
3. http://www.asia1.com.sg/zaobao/

I am a Xtra Jetstream customer (unfortunately) and am unbale to access the above URLs. However, I'm able to access all those URLs with other ISPs from other computers.

I've contacted Xtra's helpdesk about a week ago and unfortunately, they are unable to fix the problem. They can't even load those websites from their helpdesk machines! What a joke!

Maybe it's time for me to change to another ISP


16-05-2002, 10:49 AM

I can access the page fine, on Clear, but my friend on Xtra dial-up can't access it. Says 'Page cannot be displayed'.

No idea why :)


16-05-2002, 12:39 PM
Cant access these from Paradise/ClearNet...

16-05-2002, 02:06 PM
Not a go for the 10 with paradise-cable either!
I suggest that we each try this, from our various ISP's at differant times, post, and compare the results. Rating ISP's with this test, based on one try, might condemn an ISP simply because the server(s) all this is coming from is up and down like a yoyo

16-05-2002, 03:52 PM
Maybe the Singapore government won't let them send to NZ. After all, some NZers have long hair, beards, use chewing gum, and behave in various other improper ways.


16-05-2002, 03:56 PM
Do a trace route on those addresses and give the info to the Xtra helpdesk. Ask for a ticket ID and ring back to find the status of the Job. If you were a Jetstart customer I'd suggest you have been assigned one of the 255 IP addresses...

16-05-2002, 04:54 PM
No probs accessing to the sites u mentioned. I am on Xtra Jetstream me self. Ummmm wonder why?

16-05-2002, 04:54 PM
No probs accessing to the sites u mentioned. I am on Xtra Jetstream me self. Ummmm wonder why? Does yours comes up with error message if any?

16-05-2002, 05:09 PM
People like you, Graham?

Ouch! LOL

I almost got in to No. 1 (connection too slow at the moment), got No. 2 and No. 3 which I couldn't read, being in an Asian language.

16-05-2002, 05:31 PM
I can get it fine with E3 on dial up.

Could be a problemm with the xtra dns.


16-05-2002, 08:38 PM
Hi bk T,

I'm on XTRA dial-up and just got into each of those 3 links in about 5 secs for each!

I'm connected at a constant 48000bps every time I connect.

Incidentally they were all in English!


16-05-2002, 09:22 PM
Xtra Dial-up and jetstream ok on all 3 @ 21:25

16-05-2002, 09:29 PM
3 out of 3, using Xtra jetstart(sorry, Jetstream Starter 5000) #3 is not in english....

16-05-2002, 11:26 PM
Hi ya bk t,

Using 56k modem with i4free and managed to access sites mentioned as follows:

Site 1: 7 secs

Site 2: 11 secs

Site 3: 21 secs (in chinese)