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10-05-2002, 03:39 PM
Hi I am a very keen F1 reader and enjoy PC World very much each month, and of course your CD's! I am currently having Outlook 2000 mutiny on me. Every time I need to close it up comes a dialogue box which says:

'Outlook has caused a fault in kernel32.dll. Please restart your computer if you have any problems.' And that's exactly what I have to do, every time, (even the dialoge box won't click away)This month I've undertaken your whole 7 step PC clean-up, and even reinstalled Office 2000. But the problem persists. Any help gratefully accepted.

Phil Walker

10-05-2002, 07:21 PM
Well, not many people ask as nicely as that, so I hope someone can assist you. :-)

It would be helpful to know what OS you are using and whether Outlook behaved previously or not.

Also, have you installed any other programs recently?

10-05-2002, 07:35 PM
Thanks Susan

Im using Windows ME and have recently installed:
Lavasoft Adaware
Zone Alarm
Real Player update

Many thanks for your interest
Phil

10-05-2002, 09:37 PM
Well as a last resort you could use format C:
I find that it saves me a lot of time rather than muck around for weeks getting no were with windows and its .dll