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06-05-2002, 03:39 PM
Help!! Assitance please with a Win95 dial up error message 'remote failured to answer'
This PC has had the W32Klez virus removed by the Norton fix FIXKLEZ.com program. The virus has destroyed NAV and some components, with a reload from the CD now carried out. When dial up networking and the connection is selected (out of Internet explorer and outlook) the modem dials, the remote answers but the Win95 PC does not accept the connection. I have removed and reinstalled the Windows setup,(add remove programs) communications components with no success. What else can I do?

06-05-2002, 03:56 PM
Did you run the FIXKLEZ in Safe-Mode?

If not give it a go to make sure virus is really gone.