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27-04-2002, 11:34 AM
Recently I downloaded a program called mail washer, to help combat spam for my computer. I enter all of my information correctly, such as my email account being 'pop.actrix.co.nz', however when i try to check my email, it gives me this error message.

'Could not connect to the internet of DNS failed'

i have checked all the account information, such as what my email account is.

I use outlook express as my Email reader, Windows ME, an athlon 1333, 256 mb ram.

27-04-2002, 03:40 PM
'pop.actrix.co.nz' should read
pop3.actrix.co.nz
Try that.

28-04-2002, 02:18 AM
Pop 3 is incorrect.
Full details on setting up Mailwasher are in the latest Actrix newsletter

1. Click Tools in the main menu, and then Accounts in the grey dropdown box. An Accounts dialog box will pop up.
2. On the Accounts dialog box, click the Add button and an Account Details dialog box will pop up.
3. Fill in the fields as follows below,
Account Name: username
Email Address: username@actrix.co.nz
SMTP Server Address: mail.actrix.co.nz
POP3 Server Address: pop.actrix.co.nz
User Name (POP3): username
Password (POP3): Type in your password
Remember Password tick
Use Secure Authentication: do not tick
Include this account in default mail check: tick

4. Click the OK button and you're done..