View Full Version : Win98 to Win2K upgrade - modems gone.

17-04-2002, 01:26 PM
I have been asked to help a friend who recently upgraded from Win98 to Win2K.

Everything went OK until he tried to access the net and could not make a dialup connection. Seems the built-in 56K PCI modem card was not detected by the install.

He has no docs or driver disks, the card itself has no markings of any use and the PC supplier went bust a few months ago...

Using the wizards to try to detect a new modem picks up nothing.

Any suggestions as to how I can identify the modem card so I can get my hands on a win2k driver?


17-04-2002, 01:57 PM
Two things to start - is there an 'FCCID' number on the modem PCB?
Can you list the manufacturer and partnumbers on the main IC(s)?

The modem is most likely a 'winmodem' and as such needs an enumerator driver installed before it will be recognised. If you can respond to the above questions, we should be able to indentify a suitable driver.

17-04-2002, 02:41 PM
OK - it may take me a couple of days - but I will take another good look for these clues and respond.

Cheers, Neil.