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10-04-2002, 07:00 PM
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0187:bff9db61.
Registers:
EAX=c00309c4 CS=0187 EIP=bff9db61 EFLGS=00010216
EBX=01aaffbc SS=018f ESP=01a6fefc EBP=01a70198
ECX=00000000 DS=018f ESI=00000000 FS=3f0f
EDX=bff76855 ES=018f EDI=bff79050 GS=0000
Bytes at CS:EIP:
53 8b 15 e4 9c fc bf 56 89 4d e4 57 89 4d dc 89
Stack dump:

10-04-2002, 07:32 PM
Have you installed any new software lately?

10-04-2002, 07:35 PM
First of all have a look at the Microsoft Knowledge Base where this error message is discussed:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q187965

This is another site that may help:
http://www.aumha.org/a/k32fixz.htm

Another site:
http://www.geocities.com/Athens/Troy/6883/kernel32.html

And one more:
http://www.all-windows.com/kernel32.html

This seems to be a common error, maybe it should go into the proposed FAQ.

10-04-2002, 08:38 PM
Terry, you're such a wizard at digging out stuff like this. How do you do it?

Do you just go to MS's site and put that whole error string in a search box, or what? Or maybe Google, since you came up with other sites.

I'd love to know!

Will bookmark this page for possible future FAQ reference ;-)

10-04-2002, 08:41 PM
This can be related to memory, so make sure you have enough memory and run scandisk. Make sure you have enough hard disk space for paging to take place.
Finally, try going to Start|Settings|Control Panel|Add/Remove Programs and finding Microsoft Internet Explorer x.x and Tools and pressing Install/Uninstall. At the prompt choose the repair option and reboot.