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Roscoe
02-06-2019, 04:15 PM
Somehow my "Junk Email" folder has disappeared and now I am getting junk email in my Inbox. Not only that, but I used to have an option where I could mark an email spam (one that the junk email missed) so it would go to the junk email folder. That, too, has disappeared.:badpc:

I would like to get them back.

Your help is appreciated.

wainuitech
02-06-2019, 04:23 PM
Outlook Express ???

Sure its Express ?? That was last out in XP, after that it changed to various other programs, (Windows Mail)

Theres a HUGE Difference between Outlook Express and Outlook.

Roscoe
02-06-2019, 04:27 PM
Sorry, Wainui, I did not know there was a difference. It just says Outlook. I stand corrected.

wainuitech
02-06-2019, 06:07 PM
Sweet :) no Problems.

Try looking in the Deleted Items Folder, some version its moved or even hidden , what version of Outlook are you using ?

Roscoe
02-06-2019, 07:03 PM
There is nothing in the deleted items folder.

How do I find out which version I am using?

CliveM
02-06-2019, 07:59 PM
Have a look at "Help > About" probably in Files or maybe at the top right. I do not have Outlook to check.

Roscoe
02-06-2019, 08:37 PM
Thank you for your help, Clive. Unfortunately, help does not have an about, and Outlook does not have a File, so I don't know where to look.

CliveM
02-06-2019, 09:55 PM
https://support.office.com/en-ie/article/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825-d48d82b2257c

Follow this link Roscoe it should show you what you want.

piroska
03-06-2019, 09:44 AM
I find it far better to login to webmail and mark as spam there.
That way you don't get it to the inbox in the first place.
Of course, it depends who runs your email, this is brilliant with Gmail and was not so great with Xtra way back when.

Poppa John
03-06-2019, 04:34 PM
Roscoe. You probably know all this already but here goes anyway.
There are 2 Outlooks & they always confuse me. One when you open Mail gives you a full screen the other only a part screen down the left hand side. I'm guessing you have the second one.
Open the Mail, down the left is a blue column. At the top are 3 bars, click on this & you get an All Folders list. At the bottom is a Cog icon, click on this & you get Settings. You might find an answer there if you're lucky. Good hunting. PJ

gary67
03-06-2019, 07:32 PM
Actually there is Outlook email, which replaced the old MS Hotmail and then there is Outlook the email client that is part of MS office, think of this as Outlook express on steroids.