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View Full Version : Canon printer wont install Win 7 Home



WayneMiddy
05-08-2018, 10:01 PM
When trying to install software I get a message saying Cannot run this program on this OS. I have installed SP1, remove old AV software and at this moment running Defender. I have tried both the disk that came with the printer and the downloaded verision for the Canon website.
TIA Wayne

wainuitech
05-08-2018, 10:46 PM
What model number is the Canon Printer ?

WayneMiddy
06-08-2018, 09:31 AM
Canon PIXMA TR7560 Inkjet MFP 3.0 inch LCD

autechre
06-08-2018, 11:16 AM
I'm guessing you have Win7 32bit?

You probably need to change the version of OS in the drop down menu on the Drivers page. Change it to Windows 7.

If you have 64bit Win7, then use the Windows 7 x64 drivers.

WayneMiddy
07-08-2018, 05:21 PM
Thanks all, it is a win 7 x64 os and I did use the 64-bit drivers. The owner has had it sorted so I don't know what was the cause, auterchre option to change the os on the driver page could have been the solution.