PDA

View Full Version : Windows Kernel Message -FakE/



Neil F
31-03-2018, 08:22 PM
Twice recently I have had my screen go light blue and a message comes up like "windows has encountered a problem and we are checking etc.
Once checked you can restart

There is a QR code at bottom

Text states "from https//www.windows.com/stopcode


If you call a Support person tell them

KERNEL SECURITY CHECK FAILURE

Is this genuine?
I'm suspicious of Windows.com instead of Microsoft.com

Guidance please

Speedy Gonzales
31-03-2018, 08:27 PM
Well it's a genuine stop error. See if safe mode works