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mardyskywalker
24-01-2017, 01:19 AM
Hi everyone.

Im a new member so not really sure if I am doing this right or not.

Could someone please take a look at my hijackthis log please.

I know its an old computer but Im trying to get it through another year!!

Computer is running slow and sluggish not sure if anything is hiding anywhere or not.
Would be greatful if someone could look at this please.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:15:32, on 23/01/2017
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP3 (8.00.6001.18702)

FIREFOX: 43.0.1 (x86 en-GB)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\EscSvc.exe
C:\Program Files\EPSON\MyEpson Portal\mepService.exe
C:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.ex e
C:\Program Files\Nero\Update\NASvc.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EPSON\MyEpson Portal\mep.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Documents and Settings\marie\Local Settings\Application Data\Amazon Music\Amazon Music Helper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\marie\Desktop\HijackThis new.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_101\bin\ssv.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_101\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [appnhost] C:\Documents and Settings\marie\Local Settings\Application Data\Mixesoft\AppNHost\appnhost.exe
O4 - HKCU\..\Run: [Amazon Music] "C:\Documents and Settings\marie\Local Settings\Application Data\Amazon Music\Amazon Music Helper.exe"
O4 - Global Startup: Status Monitor.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1331233726218
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Seiko Epson Corporation - C:\WINDOWS\system32\EscSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MyEpson Portal Service - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\MyEpson Portal\mepService.exe
O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 10599 bytes


Thank you

Lurking
25-01-2017, 02:19 PM
Hi and welcome to PressF1.

Speedy Gonzales is the man for this exercise and does a remarkable job at it.

There seems to be a lot of Google Chrome entries ?.

I still have Xp Sp3 on this desktop and it's a great workhorse toooo, but it still gets a tidy up from Speedy

lurking.

Speedy Gonzales
25-01-2017, 02:31 PM
These dont have to be instartup. If ccleaner is installed delete them in startup

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

I would uninstall Spybot. There are better programs around now

Make sure Java is up to date. Uninstall ALL versions of Java if it's not the latest version

Update Firefox if XP supports version 50.x Update Itunes, if XP supports version 12.x

Make sure flash is up to date if XP supports version 24.x

mardyskywalker
25-01-2017, 11:24 PM
Thank you Lurking.

I agree there does seem to be lots of google chrome entries.
Have noticed when Im having trouble and run task manager even if I only have 1 window open there are a few chrome's running.

Im hoping when my OH takes his stuff off here it will run better, but he's not in any rush to take it off just yet.

Mardyskywalker

mardyskywalker
26-01-2017, 01:20 AM
Just done another log after doing what you suggested.

Hope ive done it right

Thank You for your time

mardyskywalker




Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:18:29, on 25/01/2017
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP3 (8.00.6001.18702)

FIREFOX: 44.0.2 (x86 en-GB)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\EscSvc.exe
C:\Program Files\EPSON\MyEpson Portal\mepService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.ex e
C:\Program Files\Nero\Update\NASvc.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\EPSON\MyEpson Portal\mep.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\marie\Local Settings\Application Data\Amazon Music\Amazon Music Helper.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\marie\Desktop\HijackThis new.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_121\bin\ssv.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_121\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [appnhost] C:\Documents and Settings\marie\Local Settings\Application Data\Mixesoft\AppNHost\appnhost.exe
O4 - HKCU\..\Run: [Amazon Music] "C:\Documents and Settings\marie\Local Settings\Application Data\Amazon Music\Amazon Music Helper.exe"
O4 - Global Startup: Status Monitor.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1331233726218
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Seiko Epson Corporation - C:\WINDOWS\system32\EscSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MyEpson Portal Service - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\MyEpson Portal\mepService.exe
O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 9581 bytes

Bryan
26-01-2017, 06:45 AM
May the force be with you. If OH is stuffing up your PC, put pressure on him!

Lurking
26-01-2017, 09:14 AM
Thank you Lurking.

I agree there does seem to be lots of google chrome entries.
Have noticed when Im having trouble and run task manager even if I only have 1 window open there are a few chrome's running.

Im hoping when my OH takes his stuff off here it will run better, but he's not in any rush to take it off just yet.

Mardyskywalker

Yes I thought Speedy would have explained the reason for the repitition.

OHs' are always trouble either way, rofl, this pc of wife's (can I say that), a W10 desktop, downloaded an Adobe Acrobat update on the 22 Jan and it brought the pc to a stanstill.

The only last resort was swithching off at the wall and after 2 such jolts it's seems to have come right.

Probably get a rip, when Speedy and Wai see this post !!.

lurking.

Jen
26-01-2017, 06:08 PM
mardyskywalker, I am sorry your Hijack this log posts are taking so long to appear on the forum - they are being automatically moderated due to the links and we have to manually approve each one ... and we're not always the fastest at this.

mardyskywalker
26-01-2017, 11:55 PM
mardyskywalker, I am sorry your Hijack this log posts are taking so long to appear on the forum - they are being automatically moderated due to the links and we have to manually approve each one ... and we're not always the fastest at this.

Jen this is fine. I know you all must be busy with real time jobs as well as running this site.

Any help no matter how long it takes I am very grateful for.

mardyskywalker

mardyskywalker
27-01-2017, 12:35 AM
May the force be with you. If OH is stuffing up your PC, put pressure on him!

Bryan

This was the family computer back in the day.
Children bought him a new laptop for Christmas because he was always cursing at this 1!!!

He moved some stuff across, but all his documents and photos are still on it.
Asked if I could delete them and back came a very angry " I will do it when I'm ready"

So this will continue to run slow and sluggish until it gets more free space I guess.

mardyskywalker

pctek
27-01-2017, 07:38 AM
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.ex e
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_121\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe


You have a lot of stuff running in the background. That you don't need there.

Clear what runs at startup, a lot of it you can do as required rather than everythig sitting there hogging resources, updating and whatever when it feels like it.

Second, do people not wonder why the PC they bought, shiny and new, fast and awesome, becomes slow?
It's not the hardware.

Its the clutter that accumulates.

Not just all this stuff as above, but every time you install something, more crap gets shoved into the registry, various system folders, your profile, etc etc.
Uninstalling never removes it all, usually just the main install folder.

Over time, it's like having a trailer on your car, jammed to overflowing. Poor car can't cope.
Same with the PC.

Back up your data. Wipe it and do a fresh install.

It's a pain I know, but it does wonders.

Once you have installed everything back, make an image of C:
Next time it gets like this, no headache on doing a reinstall, you can just reimage it and install the few things that have been changed meantime.

mardyskywalker
28-01-2017, 01:54 AM
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.ex e
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_121\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe


You have a lot of stuff running in the background. That you don't need there.

Clear what runs at startup, a lot of it you can do as required rather than everythig sitting there hogging resources, updating and whatever when it feels like it.

Second, do people not wonder why the PC they bought, shiny and new, fast and awesome, becomes slow?
It's not the hardware.

Its the clutter that accumulates.

Not just all this stuff as above, but every time you install something, more crap gets shoved into the registry, various system folders, your profile, etc etc.
Uninstalling never removes it all, usually just the main install folder.

Over time, it's like having a trailer on your car, jammed to overflowing. Poor car can't cope.
Same with the PC.

Back up your data. Wipe it and do a fresh install.

It's a pain I know, but it does wonders.

Once you have installed everything back, make an image of C:
Next time it gets like this, no headache on doing a reinstall, you can just reimage it and install the few things that have been changed meantime.

Pctek, Im a bit rubbish with all this. Do you want me to get rid of all the things in this post? Ie do another hjt then click on them and fix them?

I have thought a few times about reinstalling this, but was worried I wouldnt get the updates that xp needs?

mardyskywalker

mardyskywalker
28-01-2017, 01:56 AM
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.ex e
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: EndNote Web - {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_121\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: EndNote Web - {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files\EndNote Web\ENWIEPlug.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files\Epson Software\E-Web Print\ewps_tb.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe


You have a lot of stuff running in the background. That you don't need there.

Clear what runs at startup, a lot of it you can do as required rather than everythig sitting there hogging resources, updating and whatever when it feels like it.

Second, do people not wonder why the PC they bought, shiny and new, fast and awesome, becomes slow?
It's not the hardware.

Its the clutter that accumulates.

Not just all this stuff as above, but every time you install something, more crap gets shoved into the registry, various system folders, your profile, etc etc.
Uninstalling never removes it all, usually just the main install folder.

Over time, it's like having a trailer on your car, jammed to overflowing. Poor car can't cope.
Same with the PC.

Back up your data. Wipe it and do a fresh install.

It's a pain I know, but it does wonders.

Once you have installed everything back, make an image of C:
Next time it gets like this, no headache on doing a reinstall, you can just reimage it and install the few things that have been changed meantime.

Pctek, Im a bit rubbish with all this. Do you want me to get rid of all the things in this post? Ie do another hjt then click on them and fix them?

I have thought a few times about reinstalling this, but was worried I wouldnt get the updates that xp needs?

mardyskywalker

mardyskywalker
28-01-2017, 11:42 PM
Im really sorry I seem to have posted my last message twice. I cant see how to delete 1 of them sorry

mardyskywalker

pctek
29-01-2017, 01:52 PM
Not get "rid of them". Take them out of the startup.
These are not Windows updates.

And relying on those to protect you is dubious at best anyway.

mardyskywalker
30-01-2017, 12:13 AM
so I need to do another hijack this and tick on fix the ones that you have highlighted ?
Im not very good at this sorry.

Mardyskywalker

CliveM
30-01-2017, 07:00 AM
so I need to do another hijack this and tick on fix the ones that you have highlighted ?
Im not very good at this sorry.

Mardyskywalker

No. You just prevent them from starting whenever the computer is booted.

mardyskywalker
30-01-2017, 10:31 PM
So i need to go in the start menu and untick them?

CliveM
31-01-2017, 07:38 AM
So i need to go in the start menu and untick them?

Yes exactly that.