View Full Version : Vodafone fixed line broadband outage

01-06-2016, 08:17 AM
Any Vodafone customers in Auckland (or anywhere else) wake up to a home broadband outage?

I was up at 5am this morning and my VDSL was down, modem reboot yielded no results.

DSL flashes on modem reboot and then gets to its steady non-blinking phase indicating DSL is syncing.
Internet light on the modem doesn't come up so assume my account is not able to log in?

Was working fine last night, I haven't changed my password in ages (as in nearly a year... possibly longer) and the modem is barely 2 months old.
I also have a dedicated VDSL line (separate one for phone) so filtering is not an issue.

I haven't rung Vodafone because I'm at work now and they usually don't update there network status page unless 5000 people are affected so no chance there.

Of course it could just be all this rain.....

Hopefully, it will have come right by the time I get home this evening.

02-06-2016, 08:54 AM
Problem solved... according to Vodafone it was an "internal" issue and after a configuration change on their side (plus 30 minutes on the phone) the connection was restored.