View Full Version : DVD read/write issue

15-05-2016, 02:09 AM
I have a friend's 10yrs old desktop running XP Home 32bit and trying to breathe new
life into it, rather than scrap it. Made by TINY who went bust a long time ago, so no
support from them. Had a good cleanout of all kinds of crapware/adware etc and
restructured libraries and folders.
250GB HDD. Only 2 Ram slots with 2 x 256MB in each but that can be upgraded.

It has DVD ROM and DVD RW drives (IDE) set as slave/master but neither of these
can read/write. They are both shown as ok in Device Manager but "Other Devices"
reports that a Multimedia Controller and a Video Multimedia Controller both have no
driver installed. Audio and Video play is ok from file and from usb ports

Further examination identifies these 2 controllers as:
1. PC1\VEN_109E&DEV_0878&SUBSYS_00041461&REV_11\3&267A616A&0&49.
2. PC1\VEN_109E&DEV_036E&SUBSYS_00041461&REV_11\3&267A616A&0&49.

I am unable so far to establish an internet connection, so using my own computer I have
searched online unsuccessfully for the drivers needed naming the motherboard system
A32G. Model A32GV11C.
There is no oem recovery disc available and unable to run an online driver scan utility.

Can any bright spark direct me to a source where I can get the needed drivers for the
above named controllers which I hope will restore the operation of these dvd drives:-


15-05-2016, 09:48 AM
You don't normally need drivers for DVD drives, windows normally works ok with it's own. Have you tried a boot disk to see if it will read and try to boot? if the drives are ok it should be possible but if not it either won't work or the PC will hang waiting to boot.
It's entirely possible both drives are faulty. A windows install disk or a linux live disk or something like that just to see if it will read.

15-05-2016, 10:17 AM
Those hardware ids come up as audio and video drivers for a tv card, probably Avermedia.
As Dugi said you dont need drivers for optical drives.
Quite possible that the IDE ports have died, usually accompanied by popped capacitors on the motherboard.

15-05-2016, 10:25 AM
Those two codes, they are not related to the Optical drives directly.

The first one looks like its could be part of Hauppauge WinTV 878/9 WDM Aux Driver ( TV capture card) Audio section.

The second Multimedia Video Controller Driver.

Try the drivers at the bottom of the pages to identify the actual device: http://www.driveridentifier.com (http://www.driveridentifier.com/scan/multimedia-video-controller/download/203904559/9E112CFAE8264367B775E30077BA2635/PCI%5CVEN_109E%26DEV_036E%26SUBSYS_00041461) and http://www.driveridentifier.com (http://www.driveridentifier.com/scan/hauppauge-wintv-8789-wdm-aux-driver/download/81745203/CF2787E42A4B41EB97445983AEEA8030/PCI%5CVEN_109E%26DEV_0878)

Note: Bit backwards but second one is linked first :) you may have to go to the manufactures site as sometimes the drivers wont download from that site without installing their software.

15-05-2016, 10:48 AM
Thanks for replies. I have tried to reinstall XP, booting from setup
CD but it is not reading and gives me a hardware failure error.
Also unable to set bios to boot from usb port for XP setup files.
Tried MS fixit for Xp via usb but no joy.
Guess I will have to remove the mobo for scrutiny. Checked the
ide ribbon cable and connectors are ok.
Noted the comment about the TV card-yes there is one installed
so I will ignore the missing drivers notification and refocus on the
cause of CD/DVD malfunction. Thanks.

15-05-2016, 11:42 AM
you could try a (known working) hard drive in the IDE port first to see if it's working

15-05-2016, 11:51 AM
Check the Optical Drives also have the jumpers set correctly. If you have two IDE Optical Drives on the same ribbon, you have to have one set to master the other to slave.

15-05-2016, 11:58 AM
And bad caps will look like this
https://www.google.co.nz/search?q=bad+caps&client=firefox-b&tbm=isch&imgil=ri85tzXbmFg7GM%253A%253BBHoqt97V3_8u5M%253Bh ttp%25253A%25252F%25252Fwww.irebuildmarantz.com%25 252Fcaps.html&source=iu&pf=m&fir=ri85tzXbmFg7GM%253A%252CBHoqt97V3_8u5M%252C_&usg=__ZdcvCxGZG9NOWKPrVF2y76GoZjk%3D&biw=1906&bih=965&ved=0ahUKEwjTp_DQ4drMAhXJEpQKHffNDE0QyjcIUA&ei=ibo3V5O_PMml0AT3m7PoBA#imgrc=ri85tzXbmFg7GM%3A
Very common in a lot of electronics of that era.
They can be repaired, but it's probably more time/money than it's worth.

15-05-2016, 12:18 PM
You might find that the optical drives are just chock full of dust, a lot of air gets drawn thru them, and especially if they were rarely used.

Speedy Gonzales
16-05-2016, 08:33 AM
It may help if they're 80 wire as well (the IDE cables). If one end has a blue connector, make sure it's connected to the mobo. Not the other way round

16-05-2016, 10:37 AM
Its not that uncommon for old DVD/CD drives to fail with read issues . These drives are possibly 10 years old.
You could try having ONLY 1 dvd/cd drive connected ( and change the jumper to master or auto)

The real fix is to replace the DVD drive , or try another from another PC.
Actually ,old IDE XP PC's are worthless now, you could buy a complete working XP PC for almost nothing . Many companies simply scrap
PC's that old , so you could possibly get something better with working drives from trademe.

Bottom line is, how much of your time do you want to put into it ?