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27-12-2001, 12:07 AM
Can you please help me. Why does my computer fail to carry out either the defragment or scan processes? A notice appears as follows: 'A fatal exception has occurred at 0028:D0000000 ----------'.
I am running 98SE
Thanks in advance

27-12-2001, 12:26 AM
have you tried to run scandisk under DOS command line? try go 'start' => 'shut down' => 'restart in ms-dos mode' then in command prompt type 'scandisk' then press enter.

27-12-2001, 11:16 PM
You should turn off all virus scan, firewall and other software that is likely to interfere with the scandisk or defrag.

29-12-2001, 12:31 AM
I have a similar problem that seems to be resolved by disabling any screen saver or wallpaper.

29-12-2001, 05:03 PM
Thanks for your help, it fixed the problem. All the best for the new year