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26-12-2001, 05:20 PM
We have a Compaq Presario model 2262, running windows 98and accessing the internet using exploer 5.5.When we access a page that has music attatched to it we get the first few bars over and over again, and are proptly disconnected. We contacted Compaq and they had us change our ?xtra settings box to +ms=v34, but when we did this we could not connect at all, and removed it. We have asked local computer service personal /shops but they just shake thier heads. With chistmas we have had a number of 'greeting cards', but each time its the same. It disconnects, freezes up, and we have to switch off the desktop main switch, and start all over again.

26-12-2001, 09:07 PM
It's a bit of a long shot, but your modem and soundcard could be trying to use the same IRQ.

Check in device manager.

27-12-2001, 04:58 PM
hi Derrick and Carol

you can get driver support for your system from this page:

http://web14.compaq.com/falco/sp_list.asp

there are updated modem drivers available, perhaps they will help you.