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24-12-2001, 06:48 PM
Help. my friend has purchased a 2nd hand pc. Set up her email etc. When using ie, then sending mail, the pc disconnects explorer, reconnects to send through o/look express.
She only has one connection in the control panel. Why does this happen? How can i fix it for her?

Merry Xmas

24-12-2001, 08:57 PM
That is what is supposed to happen. OE is the EMail prog. There is nothing to fix. Happy Xmas

24-12-2001, 09:17 PM
...okay, from the Control Panel go: Internet Options > Connections tab > Settings > Advanced > then remove the 'check' from box marked 'disconnect when connection may no longer be needed' > Click Okay / Okay / Okay.

Your friend will now be able to open and close (or move between) Internet Explorer and Outlook Express without dropping her modem's connection.

Cheers!!!

e_

24-12-2001, 10:02 PM
Thanks heaps.

24-12-2001, 10:04 PM
Thanks people.

27-12-2001, 12:27 AM
Sorry, Peter H, this ISN'T want should happen. IE and OE should work quite happily on the same connection.