PDA

View Full Version : Computer slow



Krad
29-05-2015, 01:55 PM
My wife's computer has slowed right down. I have done malware checks (Spybot/Malwarebytes) and use CC Cleaner at shut down. Partitioned discs defragged regularly.
Thanks to Speedy Gonzales for help speeding up my computer recently.

Here is the Hijack This Log. It doesn't seem to include Startup these days.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:22:43 p.m., on 29/05/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17801)

FIREFOX: 38.0.1 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE
C:\Program Files (x86)\Scanner Mouse\Scanner Mouse.exe
C:\Program Files (x86)\Scanner Mouse\Scanner Mouse Monitoring.exe
C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE
C:\Program Files (x86)\Canon\Quick Menu\CNQMSWCS.exe
C:\Program Files (x86)\iDailyDiary\iDD.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlug in_17_0_0_188.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlug in_17_0_0_188.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\User\Downloads\HijackThis(1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Scanner Mouse.lnk = ?
O8 - Extra context menu item: Clip bookmark - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?cl ipAction=0
O8 - Extra context menu item: Clip image - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?cl ipAction=4
O8 - Extra context menu item: Clip selection - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?cl ipAction=3
O8 - Extra context menu item: Clip this page - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?cl ipAction=1
O8 - Extra context menu item: Clip URL - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?c lipAction=0
O8 - Extra context menu item: New note - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\NewNote.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.htm l
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.htm l
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9644 bytes







System
Intel 2.93GHZ/2GB RAM/500GB Hard dr4ive/Windows 7 Professional

wratterus
29-05-2015, 02:00 PM
Nothing there that should be slowing the PC down, other than Spybot - I would recommend removing that, or at the very least stop it from running in the background. It's got very heavy the last few years.

You don't seem to be running an AV at all?

The main thing is the PC needs more RAM - 4GB is a minimum now for Windows 7 to run acceptably.

pctek
29-05-2015, 05:13 PM
And the other thing is bloat.
Ccleaners and the like don't get it all. By far.

The registry, system folders, profile folders etc all collect crap like dust under the bed.
The ultimate cure is a delete and fresh install from scratch.

Then, split the HDD, install the O/S on one partition, your programs and personals stuff on other(s). Then one it is set up completely and all happy, image it.
next time round, reimage the C: partition, then just update any major changes.

Speedy Gonzales
29-05-2015, 07:17 PM
Disable this in ccleaner

O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR

Delete this in ccleaner under startup

O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon

Yup I would uninstall Spybot. I think its had its day.

Lawrence
29-05-2015, 08:27 PM
Whats with CCleaner64.exe and is it supposed to be there on a 32 bit system? ,is ccleaner the current build

Have not heard about it before but looks like it could cause problems

Perhaps someone could enlighten me

wainuitech
29-05-2015, 09:02 PM
@ Lawrence -- That CCleaner64.exe is fine, it is in the C:\Program Files\ccleaner\ folder.

As for the slowness, that can also be caused by a failing hard Drive (bad Sectors) "IF" this were the case all the cleaning in the world wouldn't fix it.

Lawrence
29-05-2015, 09:08 PM
I see some have ccleaner64 in the program folder others don't,i run a 32 bit system(8.1) and just the one is there

wainuitech
29-05-2015, 09:21 PM
I see some have ccleaner64 in the program folder others don't,i run a 32 bit system(8.1) and just the one is there Thats why :) if its a 32bit OS then the 64bit drivers wouldn't work, but does in reverse.

Paul.Cov
30-05-2015, 08:04 AM
Personally, I think the Canon Quick Menu is useless bloat, certainly not needed at startup.

I've disabled mine and put a shortcut to the app so I can start it manually on the few occasions I want a bit more control regarding print/scan options. Regular printing works fine without it.

It bogged down my startup times considerably when it was loading routinely.

Add to that the Flash Plugin is a classic piece of inefficient sh1+. Try closing Firefox (which is hosting Flash) and see if there's a notable improvement.

And Adobe ARM is also not necessary at startup. Their PDF suite is a big resource hog. Only takes 30 sec to load it if / when you need PDF functions.